Hybrid Telesales, Onboarding Specialist – Fulfillment

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About the role

  • Conduct outbound calls to potential E-commerce sellers to discuss their business needs and offer our services.
  • Train our clients on how to use our system to create, track & monitor their orders.
  • Deliver client-focused solutions based on client needs.
  • Ensuring clients are charged the correct price for the service provided.
  • Make sure that the new accounts are stable and active during the incubation period.
  • Build and maintain relationships with potential and existing customers through regular follow-up calls and emails.
  • Negotiate and close deals with potential sellers.
  • Collaborate with other teams to ensure a seamless customer experience.
  • Maintain accurate and up-to-date records of all sales activities and customer interactions.

Requirements

  • 1+ year of experience as Fulfillment Tele-sales in the Logistics / E-commerce field.
  • Bachelor's degree is a must.
  • Excellent communication and negotiation skills
  • Strong phone presence and ability to build rapport with potential customers
  • Ability to work independently and as part of a team
  • Strong organizational skills and ability to manage multiple tasks and priorities

Job title

Telesales, Onboarding Specialist – Fulfillment

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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