(Senior) Payroll Support Specialist providing expert payroll support to customers at Personio. Collaborating with cross - functional teams to enhance payroll processes and customer service.
About the role
- Service Advisor responsible for customer communication about vehicle repairs and updates. Assisting Service Technicians at Bosselman Shops with duties in the service center.
Responsibilities
- Greets customers promptly and provides friendly competent customer service.
- Coordinates the service center’s scheduling and workflow.
- Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
- Answers customer questions about service outcomes and consults with the Technicians as needed.
- Understands marketing and sales strategies to finalize all transactions.
- Consults with Technicians about needed repairs and communicates those needs with the customer.
- Comprehends the industry needs by increasing knowledge of products and services.
- Understands the customer’s need and be able to communicate those needs to the Technicians and vice versa.
- Responsible for keeping all customer facing items cleaned, stocked, and up to date.
- Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
- Maintains a complete understanding of the Boss Shop Warranty process.
- Assigns work to all technicians within the guidelines of the company.
- Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
- Reports for work in a timely manner when scheduled.
- Assists with other duties as assigned.
Requirements
- Retail or guest service experience preferred.
- Valid Driver’s license and insurable to drive.
- Able to maintain working knowledge of parts inventory.
- Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
- Able to work on the computer system efficiently.
- Ability to read, write and perform math skills.
- Must possess a positive, enthusiastic attitude.
- Must be flexible with the ability to adapt to change when required.
- Demonstrates excellent communication skills.
- Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
- Must have reliable transportation and phone.
- Must be able to communicate in English.
Benefits
- Paid vacation
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
- And much more!
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Experience Agent responsible for resolving customer inquiries and enhancing user experience on Whatnot platform. Engage with buyers and sellers while ensuring timely support and solutions.
Customer Service Representative at Michelin advising on ordering, delivery, and customer complaints. Managing orders and coordinating with customers on deliveries in a hybrid work environment.
Customer Service Representative providing front line support for customers at Netwealth. Handling inquiries via phone, email, and web chat, ensuring exceptional service delivery on financial products.
Customer Service Analyst managing client relationships in a multinational agribusiness. Ensuring efficient information exchange and customer satisfaction in service processes.
Customer Success Analyst focusing on client satisfaction and onboarding at Imagem Geosistemas. Collaborating to propose solutions, evaluate performance, and ensure platform usage effectively.
Customer Success Analyst at Imagem Geosistemas focusing on client satisfaction and project management. Engaging clients to ensure they achieve their goals using our platform.
Customer Service Representative providing support for luxury retail customers, helping resolve inquiries and improve customer experience through fashion - focused interactions. Working hybrid with occasional in - office shifts in Montreal.
Air Cargo Customer Service Agent responsible for greeting customers and managing import operations documentation. Contributing to the timely delivery of cargo shipments at San Diego airport.
HR Support Specialist at Reply Inc. specializing in human resources support in Kansas City, Missouri. Focused on organizational skills and customer service for HR tasks and projects.