Senior Data & Insights Manager at Born Social delivering analytics insights for key clients across social media. Working closely with creative and media teams to enhance performance analysis.
Responsibilities
Leading day-to-day analytics delivery across key client accounts, owning outputs from brief to delivery
Owning regular reporting cycles (weekly, monthly, quarterly), ensuring work is accurate, insightful and clearly linked to creative performance
Delivering deep-dive analyses, effectiveness reports and project-based insight work
Translating complex data into clear, compelling narratives and recommendations clients can act on
Building, maintaining and evolving dashboards (e.g. Datorama, Tableau) for clients and internal teams
Ensuring data quality, consistency and best-practice visualisation across all reporting
Applying creative effectiveness and social measurement frameworks across platforms such as Meta, TikTok, Snap and Pinterest
Identifying performance patterns, drivers of success and opportunities to optimise creative output
Acting as a trusted analytics partner to clients, confidently walking them through results, implications and next steps
Collaborating closely with Strategy, Creative, Media and Client teams to embed analytics into planning and optimisation
Supporting new business, pitches, case studies and occasional research or thought-leadership projects
Requirements
You’ve got proven experience in analytics, insights or effectiveness roles, ideally within an agency environment
You have a strong grounding in social media analytics and creative performance measurement, and you’re comfortable working across multiple platforms and formats
You’ve got hands-on experience building dashboards and reporting outputs (Datorama, Tableau or similar)
You’re confident working directly with clients and presenting insight clearly and persuasively.
You’re a strong analytical thinker who knows how to turn data into meaningful insight, not just numbers and charts
You’re familiar with marketing and creative effectiveness principles, and tools like Sprinklr (or similar).
You’re detail-oriented, reliable and accountable for high-quality delivery, with a curious, improvement-focused mindset
You’re collaborative, comfortable working across disciplines, and confident operating independently while knowing when to seek input or escalate
(Bonus, but not essential: experience with SQL, Python or more advanced analytics techniques)
Benefits
Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
25 days holiday a year
Discretionary annual performance based incentive
Sale commission
Recruitment referrals bonus
Health & Wellbeing contribution
2 Recharge Days each holiday year
Ride to Work scheme
Railcard Season Ticket loan
Home office chair and home office screen
Free fruit, breakfast cereals, snacks and tea & coffee in the office
Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
Life insurance and income protection
Medical Cash Plan
Pension
Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
Peer to peer recognition scheme 'bonusly'
Team off-sites/regular socials
Year-round holiday parties
Flexible working options
Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers.
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