Venue Catering Partnerships Manager focusing on strategic partnerships and market expansion in UK event venues. Reporting to the Head of Venues within the Commercial team at Togather.
BG
Hybrid Key Account Manager – Multimarket, Large-Format
Posted 4 months ago
About the role
- Key Account Manager managing customer relationships and product placement in the DACH region. Focusing on analysis, strategy development, and cross-functional collaboration within arsEdition.
Responsibilities
- Revenue and customer responsibility: managing and developing customer relationships.
- Analysis and understanding of assigned customers/customer groups: capturing and evaluating purchasing structures, identifying and understanding category management, and noting regional specifics.
- Relationship management: establishing and maintaining contacts with all relevant stakeholders—focus on purchasing and category management.
- Assortment and potential analysis: in-depth review of assortments in both food and non-food areas, consideration of bestsellers, analysis and evaluation of cross-selling potential, seasonality and current trends, identification of opportunities for assortment expansion, spotting gaps and developing ideas for new products.
- Data-driven actions: using market research data, POS (on-site) analyses and shopper insights to derive measures for increasing sales and customer loyalty.
- Budget responsibility: agreeing and managing conditions set out in customer agreements (advertising subsidies, bonuses, forecast and budget planning).
- Process knowledge: confidently navigating listing processes, lead times, promotional mechanisms and promotion structures to secure optimal placements and promotions for products.
- Strategy development and creation of customer-specific solutions.
- Close collaboration with sales management to align strategic goals and measures.
- Concept development: creating tailored concepts and offers aligned to the specific retail structure (e.g., exclusive editions, promotional packs, displays).
- Sales competence: preparing and conducting annual meetings, assortment listings and coordinating promotions and promotional displays.
- Cross-functional collaboration: close cooperation with marketing and product development to shape customer-relevant assortments and innovative solutions.
Requirements
- Experience in Key Account Management or partner retail sales (grocery/drugstore/large-format/travel retail), ideally in the games and book sectors.
- Solid understanding of retail and category management structures as well as promotional and activation mechanics.
- Strong analytical skills and enthusiasm for data-based decision-making.
- Negotiation skills, results orientation and confident presentation abilities.
- Creativity in concept development and the ability to design bespoke customer solutions.
- Team spirit and strong interface skills when working with marketing, product development and sales management.
- Willingness to travel for various customer appointments and store checks.
- Openness to the use of AI and digital tools; confident user of MS Office, CRM tools and sales information systems.
Benefits
- Competitive and attractive compensation.
- Development opportunities through strategic proximity to sales management and active involvement in shaping processes and offerings.
- Hybrid working model with both office presence and remote work.
- Tax-free childcare allowances.
- Subsidized Deutschlandticket (job public-transport pass).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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