Marketing Manager leading marketing strategy and execution across digital channels for Nanoleaf. Overseeing campaigns, managing a creative team, and driving performance in North America.
About the role
- Implementation Specialist onboarding clients for Boldr's SaaS platform. Collaborating with project managers and clients to ensure successful implementation and training support.
Responsibilities
- Collaborate with project managers to create and maintain project schedules, task lists, and timelines.
- Assist in developing project plans, objectives, deliverables, and resource allocation.
- Assist implementation projects while partnering closely with our clients' technical sponsors on configuration and testing.
- Guide clients through the onboarding process, ensuring a clear understanding of system capabilities and functionalities.
- Complete technical setup of Blaze workflows including integrating their social media accounts, websites, and email providers with Blaze.
- Adhere to detailed project plan schedules and contribute to weekly status reports to ensure accountability for milestone dates and work quality.
- Maintain updated and accurate configuration workbook templates and documentation of configuration settings for customers.
- Proactively identify implementation risks and mitigate them effectively and efficiently
- Tailor and facilitate User Acceptance Testing (UAT) specific to customer configuration.
- Support the customer success plans, by assisting in product and phased rollouts, supporting value-driven conversations with the customer to increase adoption and introducing new product functionality that will deliver results.
- Create and maintain detailed documentation related to client configurations, customizations, and training materials.
- Quickly establish/nurture rapport and a positive relationship with customer stakeholders.
- Fostering strong relationships with Customer Success and cross-functional teams to holistically address customer issues and provide additional insights from a customer perspective.
- Reporting and tracking bugs and enhancement requests affecting users.
- Participate in training and development opportunities to enhance project management skills.
- Seek guidance from project managers and contribute to continuous improvement initiatives.
Requirements
- Curious and authentic, just like us! #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction
- Bachelors in Arts/Bachelors in Science or equivalent degree.
- 2-3 years of relevant work experience in a related role (which may include technical support, project management/coordination, product implementation, account management, customer success, among others).
- Background and strong interest in B2B Enterprise SaaS Implementation and HR domain experience.
- Proficiency in configuring and customizing platforms.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (particularly Excel) and Google Apps.
- Organization and efficiency in time management and an ability to juggle many ongoing initiatives with grace.
- Strong organizational and time management skills with the ability to juggle multiple projects.
- Proficiency for data analysis and process/operations improvement.
- Detail-oriented with a proactive approach to problem-solving.
- Ability to work collaboratively within a team and adapt to changing project requirements.
- NICE TO HAVE…**
- Expertise in social media and SEO marketing
- Previous experience working in or with small businesses
- Previous experience working with software engineering teams to develop product
Benefits
- Private Health Insurance
- Paid Time Off
- Training & Development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Responsible for developing and optimizing digital marketing strategies for education at Moderna. Collaborate with agencies and analyze campaign performance for continuous improvement.
Marketing Analyst at Santillana Brasil executing and monitoring digital marketing actions for B2B and B2C. Collaborating with internal teams and agencies in performance analysis and campaign optimization.
Enabling Technologies Marketing Specialist at Medtronic driving adoption of Cranial & Spinal technologies across Central and Eastern Europe. Collaborating with cross - functional teams and managing marketing initiatives with up to 50% travel.
Werkstudent im Marketingbereich unterstützt in der digitalen Kommunikation und Content - Erstellung für Energiewirtschaft. Zusammenarbeit mit Head of Marketing und Mitarbeit an aktuellen Themen.
Marketing leader at Synchrony driving growth and profitability for home furnishings retail partners through strategic planning and execution. Collaborating with clients and leading digital marketing initiatives.
Supports marketing activities for B2B division at Samsung, handling customer inquiries and processing requests. Engages in events and reporting for B2B partners.
Channel Marketing Graduate managing brand presence with leading retail partners at Samsung. Collaborating on marketing campaigns and executing product launches in a dynamic team environment.
Marketing Analyst executing quantitative and qualitative research for Vulcabras' sports brands. Collaborating with product teams to evaluate marketing campaign performance and consumer insights.
Analista de Marketing Digital at Vulcabras planning and optimizing online advertising campaigns. Responsible for content creation and SEO strategies to enhance brand visibility.