Patient Experience Manager at Duke Regional Hospital responsible for improving patient experience through data - informed strategies and collaboration. Managing initiatives to enhance hospital operations and clinical quality.
About the role
- Fitness Manager shaping BODYBAR Pilates experience by teaching and mentoring instructors while fostering a supportive community. Lead classes and manage growth strategies in the rapidly expanding region.
Responsibilities
- Teach approximately fifteen BODYBAR Pilates classes each week and deliver powerful, consistent, and community oriented class experiences
- Lead with a service focused mindset to create standout member experiences rooted in professionalism, positivity, and connection
- Recruit, onboard, mentor, and support instructors to ensure top tier, consistent class delivery
- Partner with owners and studio manager on growth strategies, sales support, community partnerships, and outreach efforts
- Build and manage the class schedule strategically to meet client demand, support instructors, and maximize engagement
- Track key performance metrics and use KPIs to guide decisions and elevate studio operations
- Oversee equipment readiness by managing maintenance needs, troubleshooting issues, and coordinating repairs or replacements
- Engage with members before, during, and after class to build relationships, support progress, and strengthen community
Requirements
- A degree in Exercise Science or a related field or an accredited personal training or group fitness certification or a 500 hour Pilates certification
- Five years of experience in the fitness industry including at least two years in a leadership or management role
- High attention to detail and strong organizational skills
- Excellent verbal and written communication skills
- Community minded and passionate about building relationships
- A positive, team focused leadership style and the ability to lead by example
Benefits
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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