On Demand Client Services Executive managing all aspects of client journeys in private aviation. Handling high - pressure environments and communicating with confidence in a fast - paced global team.
About the role
- Associate in Client Service Management at BNY resolving complex client issues and ensuring service execution by collaborating with clients and internal teams.
Responsibilities
- Works with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
- Supports clients in addressing and resolving operational and technical issues and ensuring requests are executed.
- Applies problem solving skills, judgement, and experience to analyze information.
- Participates in internal activities and initiatives designed to improve the client experience.
- Supports multiple client accounts.
Requirements
- Bachelor’s degree or the equivalent combination of education and experience is preferred.
- 3-5 years of total work experience preferred.
- Experience in trade clearance in multiple markets, including DTC, FRB, Crest, Euroclear, Canada and more preferred.
- Written and oral communication skills to deliver high quality service.
- Experience in an operational area and/or client services preferred.
- Experience with Excel, Word, and Power Point preferred.
Benefits
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- We provide access to flexible global resources and tools for your life’s journey.
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Client Services Associate II promoting advisory services and building client relationships. Collaborating with investment advisors to enhance sales and resolve service issues.
Client Service Administrator at HearingLife Canada serving as the first contact for clients. Managing appointments and providing administrative support to boost customer satisfaction.
Senior Administrator responsible for client inquiries and service excellence at Sun Life. Managing a block of business administration and ensuring timely processing per service level standards.
Associate role in Client Service analyzing brand performance for clients at Kantar. Responsible for project management and client communications to enhance client satisfaction and business growth.
Client Service Representative at American Animal Hospital managing client interactions at the front desk. Must have veterinary or medical experience and strong interpersonal skills.
Client Care Specialist responsible for customer service and client care at a pet aftercare provider. Interacting with clients to deliver quality service and assist with inquiries.
Index Client Services Manager managing customer retention, adoption, and satisfaction across the Americas region with a focus on client experience. Collaborating with teams to enhance onboar...
Tax Manager in Aprio's Tax team, maximizing client opportunities and ensuring team excellence at a top CPA firm.
Offsite Phlebotomy Specialist for Guardant Health coordinating patient phlebotomy orders remotely. Collaborating with vendors and internal teams to maintain effective service and documentation.