Program Lead responsible for delivering engagement programs and shaping culture across Client Services at Bank of America. Collaborating with leadership to drive connection, inclusion, and team effectiveness.
About the role
- Associate in Client Services at BNY working with external clients to resolve issues and support onboarding. Collaborating with internal teams to ensure high-quality service in Wealth Management.
Responsibilities
- Works with external clients to resolve day-to-day issues
- Supports clients in addressing operational and technical questions
- Assists with account setup, maintenance, and transaction processing
- Collaborates with advisors and internal teams to deliver high quality service
Requirements
- Bachelor’s degree or equivalent combination of education and experience required
- 0-3 years of total work experience preferred
- Experience in operational area and/or client services preferred
- General understanding of broader BNY services and offerings required
Benefits
- Highly competitive compensation
- Benefits rooted in a strong culture of excellence
- Access to flexible global resources and tools
- Focus on your health
- Generous paid leaves including paid volunteer time
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