Director of Product Compliance ensuring regulatory adherence in Blackhawk Network's payment solutions. Leading compliance strategy and collaborating with Product & Technology teams in a fast-paced environment.
Responsibilities
Develop and maintain a strong Product & Technology (P&T) Leadership relationship and network to influence the building of compliant-by-design products and services
Utilize regulatory analysis of new products and services in the industry to drive the strategic P&T roadmap such that compliance remains a key differentiator
Advise P&T on regulatory controls implementation in a customer-oriented manner while adhering to regulatory requirements in line with Compliance policies
Enforce P&T accountability to ensure compliance controls are both efficient and consistently implemented prior to launch and through change
Continue to gain and utilize industry and regulatory subject matter expertise to recommend innovative technologies and risk-based design, controls, and processes for implementation and change
Ensure that implementation plans are executed in a timely manner while negotiating exceptional use cases between P&T and Compliance Officers (second line)
Design and implement the approach for ongoing monitoring and regulatory change gap analysis, to ensure Products remain compliant
Participate in strategic Product/Client discussions that require complex compliance solutions
Define and oversee a process for ensuring Compliance Audit and Risk issues are remediated by P&T on a timely basis
Coordinate compliance-related audits impacting P&T and, where required, challenge audit findings in collaboration with the Compliance second line and Product teams
Ensure that remediation plans are agreed upon across lines and executed promptly
Advise P&T on interpreting audit results and improving processes to avoid regulatory breaches and incidents
Design, implement, and maintain Product health reporting to improve Product visibility into compliance risks and inform product strategy
Requirements
10 + years' experience in Regulatory Compliance or related Product Risk roles
Ability to define and drive business decisions by P&T, Sales, Compliance, and Risk teams on product design and control/requirements execution
Deep understanding of the payments industry
Strong critical thinking skills with the ability to analyze and interpret complex regulatory frameworks and apply them effectively using a risk-based approach
Ability to learn and retain knowledge of our product and service offerings, customers, and company, and how they are impacted by regulations (including privacy and financial crime)
Ability to prioritize effectively and identify key areas of improvement or innovation to improve the customer experience
Effective communication skills with Product Managers and Engineers, providing practical, actionable, and value-added recommendations and requirements
A natural owner who drives the development or roadmaps, sets priorities, and delivers projects from inception to completion, timely and with attention to detail
Strong communication skills, both written and verbal
Experience (or interest) in working in a fast-growing environment
Previous experience in a financial regulation advisory role, compliance/legal department, risk and control function, or consultancy environment
Ability to manage multiple regulatory domains (e.g., money transmission/remittance, consumer protection in payments, AML, sanctions, privacy)
Willingness to travel, as BHN offices are located across different countries
Legally authorized to work in the U.S.
Benefits
401k with employer match
medical, dental, vision
12 paid holidays throughout the year 2025
sick pay accrual according to state law
parental leave
life insurance
disability insurance
accident and illness insurance
health and dependent care flexible spending accounts
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