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About the role
- Director of Product Compliance ensuring regulatory adherence in Blackhawk Network's payment solutions. Leading compliance strategy and collaborating with Product & Technology teams in a fast-paced environment.
Responsibilities
- Develop and maintain a strong Product & Technology (P&T) Leadership relationship and network to influence the building of compliant-by-design products and services
- Utilize regulatory analysis of new products and services in the industry to drive the strategic P&T roadmap such that compliance remains a key differentiator
- Advise P&T on regulatory controls implementation in a customer-oriented manner while adhering to regulatory requirements in line with Compliance policies
- Enforce P&T accountability to ensure compliance controls are both efficient and consistently implemented prior to launch and through change
- Continue to gain and utilize industry and regulatory subject matter expertise to recommend innovative technologies and risk-based design, controls, and processes for implementation and change
- Ensure that implementation plans are executed in a timely manner while negotiating exceptional use cases between P&T and Compliance Officers (second line)
- Design and implement the approach for ongoing monitoring and regulatory change gap analysis, to ensure Products remain compliant
- Participate in strategic Product/Client discussions that require complex compliance solutions
- Define and oversee a process for ensuring Compliance Audit and Risk issues are remediated by P&T on a timely basis
- Coordinate compliance-related audits impacting P&T and, where required, challenge audit findings in collaboration with the Compliance second line and Product teams
- Ensure that remediation plans are agreed upon across lines and executed promptly
- Advise P&T on interpreting audit results and improving processes to avoid regulatory breaches and incidents
- Design, implement, and maintain Product health reporting to improve Product visibility into compliance risks and inform product strategy
Requirements
- 10 + years' experience in Regulatory Compliance or related Product Risk roles
- Ability to define and drive business decisions by P&T, Sales, Compliance, and Risk teams on product design and control/requirements execution
- Deep understanding of the payments industry
- Strong critical thinking skills with the ability to analyze and interpret complex regulatory frameworks and apply them effectively using a risk-based approach
- Ability to learn and retain knowledge of our product and service offerings, customers, and company, and how they are impacted by regulations (including privacy and financial crime)
- Ability to prioritize effectively and identify key areas of improvement or innovation to improve the customer experience
- Effective communication skills with Product Managers and Engineers, providing practical, actionable, and value-added recommendations and requirements
- A natural owner who drives the development or roadmaps, sets priorities, and delivers projects from inception to completion, timely and with attention to detail
- Strong communication skills, both written and verbal
- Experience (or interest) in working in a fast-growing environment
- Previous experience in a financial regulation advisory role, compliance/legal department, risk and control function, or consultancy environment
- Ability to manage multiple regulatory domains (e.g., money transmission/remittance, consumer protection in payments, AML, sanctions, privacy)
- Willingness to travel, as BHN offices are located across different countries
- Legally authorized to work in the U.S.
Benefits
- 401k with employer match
- medical, dental, vision
- 12 paid holidays throughout the year 2025
- sick pay accrual according to state law
- parental leave
- life insurance
- disability insurance
- accident and illness insurance
- health and dependent care flexible spending accounts
- wellness benefits
- flexible time off for all full-time employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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