Business Analyst improving data quality and stakeholder processes in a leading economic information company. Collaborating with teams to enhance services and ensure compliance with legal standards.
About the role
- Business Analyst optimizing processes and supporting strategic decisions in application security for Black Duck Software, utilizing data analysis and tools like Power BI, SQL, and Salesforce.
Responsibilities
- Build and maintain Power BI dashboards for security metrics, vulnerability trends, and operational KPIs.
- Use SQL and scripting (Python preferred) for data extraction, transformation, and analysis.
- Configure and customize secure workflows, access controls, and compliance reporting.
- Analyze PSA & CRM data to identify patterns impacting profitability and operational efficiency.
- Provide day-to-day operational support for services, business systems and processes.
- Troubleshoot and resolve issues related to data integrity, reporting, and system functionality.
- Ensure adherence to operational workflows.
- Process Improvement: Identify gaps in security and operational processes, propose solutions, and assist in implementation.
- Testing & Validation: Support UAT and ensure deliverables meet both business and security requirements.
- Maintain clear documentation for requirements, processes, and compliance standards.
Requirements
- Hands-on experience with professional services automation management platforms (Certinia, Teamwork).
- Proficiency in data analysis and automation: SQL, Python, Excel, BI tools, API Development, DAX, data modeling, visualization best practices).
- Experience implementing cross-functional cost governance processes and KPIs.
- 3+ years as a Business Analyst or similar role in software or cybersecurity environments.
- Proficiency in Salesforce (SFDC) configuration and reporting.
- Strong scripting skills (Python, R, or similar) and SQL for data manipulation.
- Excellent verbal and written communication skills for stakeholder engagement.
- Strong problem-solving and critical thinking abilities.
- Ability to manage multiple priorities in a fast-paced, security-focused environment.
- Collaborative mindset with attention to detail.
Benefits
- Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law.
- Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.
- Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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