Cyber Transformation Lead at SMBC Group, coordinating cybersecurity transformation programs and projects while collaborating with stakeholders in financial services.
About the role
- Senior Director overseeing onsite account delivery for healthcare clients, leading strategic initiatives and managing account growth across digital and enterprise platforms.
Responsibilities
- Serve as the primary onsite liaison for the account, building trusted relationships with client stakeholders across Pharma, MedTech, and R&D verticals.
- Lead strategic planning and governance discussions, ensuring alignment with client objectives and business outcomes.
- Oversee delivery across multiple workstreams including SAP, GenAI, RPA, and cloud transformation initiatives.
- Ensure SLA adherence, quality benchmarks, and proactive risk mitigation.
- Lead solutioning and proposal development for new opportunities, including RFP responses and SOW negotiations.
- Work closely with offshore delivery leads, practice heads, and domain experts to ensure seamless execution.
- Identify growth opportunities within the account and convert them into billable engagements.
Requirements
- Bachelor’s or Master’s in Engineering, Healthcare Domain Knowledge, or related field.
- 15+ years in IT delivery and account management, with at least 5 years in onsite leadership roles.
- Strong background in Healthcare or Pharma, including regulatory compliance, clinical systems, and patient engagement platforms.
- PMP, SAFE, or equivalent certifications preferred.
- Prior experience managing large healthcare accounts.
- Exposure to GenAI, AI/ML, and Data Science initiatives in healthcare.
- Proven track record in contract negotiation, proposal development, and client presentations.
- Familiarity with tools like Jira, Confluence, Power BI, and SAP S/4HANA.
Benefits
- N/A
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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