System Administrator II responsible for maintaining IT systems and support at Cleveland Clinic. Improving caregiver connectivity and ensuring workstation reliability.
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Onsite System Administrator II, Lifecycle Hardware Replacement Support
Posted 6 days ago
About the role
- System Administrator II providing lifecycle hardware replacement support for workstations at Y-12 National Security Complex. Collaborating with security personnel for hardware management in mission-critical environments.
Responsibilities
- Prepare, stage, and configure workstations and peripheral hardware for deployment.
- Transport, deploy, and install hardware across multiple Y‑12 facilities following established site procedures.
- Perform connectivity, imaging, and operational function tests before system hand‑over.
- Retrieve and process decommissioned equipment, ensuring proper documentation, tracking, and asset control.
- Execute work orders and lifecycle tasks in ServiceNow or equivalent work management tools.
- Maintain documentation in compliance with CNS and DOE quality assurance, information protection, and configuration control requirements.
- Support throughput requirements aligned with CNS’s high-volume deployment expectations (350+ workstations/month across the program).
- Adhere to site security, training, Environmental Safety & Health (ES&H), and facility access protocols.
Requirements
- Associates or higher degree in a technical field and 2 to 5 years of related experience or high school diploma and 5 to 12 years of relevant experience in Windows workstation deployment, desktop administration, or IT hardware support.
- Experience with imaging tools, asset management systems, and ticketing/work order platforms.
- Ability to handle physical tasks including transporting and installing hardware across secure facilities.
- Strong documentation discipline and familiarity with quality/compliance-driven work environments.
- DOE Q or DOW TS clearance.
Benefits
- Health, Dental, Vision, Life Insurance
- Paid Vacation
- 401K
- Long and Short-Term Disability
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System Administrator maintaining optimal workstation availability and reliability at Cleveland Clinic. Troubleshooting, providing Help Desk support and documenting workstations.
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