Analista de Processos e Indicadores PL at Bernhoeft focusing on data analysis, KPI consolidation, and process improvement. Supporting leadership decision-making and fostering continuous improvements.
Responsibilities
Consolidate and analyze performance indicators (KPIs), ensuring they are up to date, accurate and provide reports that support leadership
Perform predictive and diagnostic analyses, propose corrective actions and follow up on execution with managers
Handle tickets via Movidesk, monitor SLAs and ensure user satisfaction
Identify improvement opportunities and automate processes to increase efficiency and reduce errors
Support people development by following sprints and trainings, and by promoting a culture of accountability and results
Requirements
Bachelor's degree in progress or completed in Business Administration, Industrial Engineering or related fields
Previous experience in indicator analysis, process management or business intelligence
Advanced knowledge of Excel and Power BI
Experience consolidating and analyzing KPIs or OKRs
Knowledge of Power Automate and Power Apps (desirable)
Intermediate English (desirable)
Benefits
Swile benefits card for Food and Meal
Health plan (extendable to legal dependents)
Dental plan
Life insurance
Discounts at gyms and other partner networks for physical activities, mindfulness, therapy, nutrition and sleep quality through Wellhub (formerly Gympass)
Access to the Moodar platform for online psychotherapy
Birthday Day Off
Mobility assistance for commuting with Swile Mobilidade
Home-office allowance
Training programs and a career model that recognizes ownership and results
Innovation and collaboration space at the office with an on-site corporate convenience store
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