Community Voice & Family Engagement Manager enhancing family engagement and collaboration at United Way for Greater Austin. Focused on community insight and support for families and caregivers.
About the role
- Community Engagement Coordinator supporting renewable energy initiatives for underserved communities. Collaborating with local partners to enhance community solar access and engagement in Portland, Oregon.
Responsibilities
- Community Engagement and Partnership Building
- Develop Relationships: Cultivate and strengthen partnerships with local non-profits, community leaders, key partners, and other relevant stakeholders to design and implement successful projects.
- Build and maintain strong relationships to ensure the program's initiatives are culturally sensitive and effectively meet community needs.
- Work to be culturally responsive in relationship-building with partners.
- Inclusive Outreach: Develop and implement outreach strategies that ensure inclusivity and accessibility, aiming to reach a broad spectrum of communities, including underrepresented, BIPOC, and non-English speaker groups.
- Organize Community Solar Events: Plan and execute workshops, informational sessions, and marketing events.
- Coordinate event logistics, including venue selection, participant registration, and material preparation.
- Coordinate working group meetings and working sessions with partners.
- Customer service: Proactively contact program subscribers directly or in collaboration with Community Partners to update contact and demographic information, ensuring data accuracy.
- Clearly define and communicate the purpose and expected outcomes of these collaborations.
- Enhance Visibility: Represent the program at community events, conferences, and public forums.
- Support recruitment of diverse program participation.
- Serve as a liaison to community groups.
- Schedule Flexibility: A flexible schedule is required to work evenings or weekends approximately 30% of the time, primarily to support relationship development, community outreach, and related meetings/working sessions.
- Travel: Travel might be required up to 20% of the time within Oregon.
- Program Promotion Communication Planning: Develop and execute outreach and engagement plans to achieve the program’s objectives.
- Help support and create capacity for frontline community partners to better engage in wealth building through renewable energy.
- Content Creation: Develop bilingual (EN/SP) promotional materials such as brochures, flyers, and information packets to educate the public and stakeholders on program efforts, benefits, participation, and project success.
- Educational and Awareness Campaigns: Design and deliver educational programs that raise awareness about community solar benefits and opportunities, tailored to resonate with diverse community segments.
- Social Media and Online Engagement : Manage and update the program’s website and social media profiles.
- Engage with online communities and forums to promote program initiatives.
- Media Relations: Foster relationships with local and regional media.
- Write and distribute press releases and newsletter items.
- Coordinate interviews and media appearances for program spokespeople.
- Subscriber Acquisition: Lead with subscriber acquisition and management processes aligned with the program's target communities, grant funding and Oregon Community Solar Program requirements.
- Lead outreach efforts and tracking of leads and subscribers.
- Stakeholder Collaboration Strategy Development: Collaborate with the Renewables Director to develop and implement strategies that align with community needs and program goals.
- Participate in strategic planning sessions, document stakeholder feedback, and provide insights from community interactions.
- Feedback Integration: Partner with Renewables Director to actively solicit and integrate feedback from community stakeholders to refine program strategies and activities, ensuring that they reflect the diverse voices and needs of the communities served.
- Reporting and Documentation Maintain Records: Keep detailed records of all engagement activities and stakeholder communications.
- Document event attendance, outcomes, and participant feedback.
- Customer Relationship Management (CRM): Develop, manage, and maintain a database of all stakeholders, partners, and interested parties in alignment with a BEF database and the Oregon Community Solar Program.
- Prepare Reports: Compile and prepare regular reports on community engagement efforts and outcomes.
- Assist in the preparation of grant reports and funding proposals.
- Collection of demographic data: Ethically collect and track racial and other demographic information on populations served.
- Oregon Community Solar Program: Upload subscriber information and coordinate with the Program Administration team to keep the platform updated.
- Maintain a record of subscriber contracts and status in the verification process.
- Support Program Logistics Event Planning: Assist in scheduling and planning internal and external meetings.
- Ensure all logistical aspects of events are handled, including catering, technology needs, accessibility accommodations, and translation services when required.
- Material Preparation: Prepare and distribute meeting agendas, minutes, informational packets and registration documents.
Requirements
- Bachelor’s degree or commensurate experience in Communications, Environmental Studies, Public Relations, or related field.
- Bilingual and fluent in English and Spanish.
- Minimum of 3-5 years of experience in community outreach, public engagement, or a similar role, preferably within non-profit or renewable energy sectors.
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse community groups and people from diverse racial, ethnic, socioeconomic, educational, and gender backgrounds.
- Ability to communicate and translate complex and technical information to diverse audiences in English and Spanish.
- Strong organizational and project management skills.
- Passion for renewable energy and community development.
- Ability to work both independently and as part of a team.
Benefits
- 100% Employer-paid Medical, short-term and Long-Term Disability, Life insurance for employees; 75% subsidized for family/dependents.
- Retirement plan with 5% employer matching contribution.
- Generous PTO and Vacation Policy, including alternative care and self-care leave.
- Four-week paid sabbatical after the first 6 years, then every 5 years thereafter.
- Opportunity to grow through training and development, including a generous paid professional development budget.
- Hybrid/Remote work.
- Flexible schedule.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Community Liaison promoting haemophilia awareness and support programs through relationships with patients and organizations. Collaborating within a cross - functional team to enhance community engagement and patient care.
Senior Consultant in Development and Community Advisory at Baker Tilly providing consulting in real estate, development economics, housing, and equitable growth.
Community Engagement Specialist fostering relationships with stakeholders for outreach and educational initiatives. Leading events and driving awareness for a mission - focused organization.
Intern at Lux Academy to create and manage engaging social media content on various platforms. Contributing to positive educational impact through innovative marketing strategies.
Head of Transport Policing at TfL overseeing transport policing, community safety, and Vision Zero strategies while leading partnerships with policing agencies in London.
Intern supporting marketing and community management at SofaConcerts, a music platform. Involves social media and community engagement responsibilities.
Senior Development Manager overseeing project selection and investment underwriting for community development banking. Collaborating with JV partners and internal teams across various US locations.
Community Engagement Skills Coach enhancing Local Authority employees' skills in community engagement. Joining a supportive Delivery Team to improve sustainable practices and social impact learning.
Community Engagement Manager ensuring CRA compliance through outreach activities and collaboration with community partners in Virginia. Fostering growth in low - and moderate - income communities through strategic partnerships and events.