Community Liaison promoting haemophilia awareness and support programs through relationships with patients and organizations. Collaborating within a cross - functional team to enhance community engagement and patient care.
UA
Hybrid Community Voice – Family Engagement Manager
Posted 2 hours ago
About the role
- Community Voice & Family Engagement Manager enhancing family engagement and collaboration at United Way for Greater Austin. Focused on community insight and support for families and caregivers.
Responsibilities
- Lead and support family and community engagement efforts across United Way for Greater Austin’s coalitions and initiatives.
- Design, facilitate, and sustain advisory structures such as Family Advisory Councils and lived-experience advisory groups; recruit and support Family Engagement Consultants; and coordinate the Family Engagement Collective as a space for learning and connection.
- Work in close partnership with coalition leads and program leaders, you will co-build and implement engagement strategies that center lived experience in planning, decision making, and systems improvement.
- Design and facilitate focus groups, listening sessions, and community conversations, synthesize qualitative insights into actionable recommendations; and support the development of replicable community voice systems and tools.
- Steward equitable engagement practices, support ethical community compensation, and ensure family voice meaningfully informs strategy, implementation, and evaluation across the organization.
- Support data tracking to meet program outcomes and goals.
- Manage and support the implementation of community voice systems; including compensation workflows, participation tracking, and reporting and ensure accuracy of compensation thresholds in alignment with the organization’s community voice philosophy.
- Support grant reporting for the program area to include narrative drafting, client stories, and budget information as appropriate.
Requirements
- At least 2 years of experience working in community engagement, nonprofit, social services, or other family centered fields
- Bilingual in English and Spanish
- Experience with building community relationships, convening workshops, and working with families on community issues
- Understanding and respect for the diversity of economic, linguistic, and cultural backgrounds and situations
- Experience with records management and handling confidential information
- Strong interpersonal skills
- Strong time management skills
- Excellent oral and written communication skills
- Demonstrated experience working with individuals across diverse backgrounds
- Ability to work in cross functional, fast paced work environment
- Strong attention to detail and ability to work with minimal supervision
- Ability to work flexible hours depending on the availability and needs of families
- Interest in and commitment to United Way’s mission
Benefits
- Employer 403(b) Matching
- Employer-Sponsored Health Insurance (for employees)
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Generous Paid Time Off (PTO)
- Paid Parental Leave
- FMLA
- Employee Assistance Program (EAP)
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