Werkstudent im Service - Sales Innendienst bei FläktGroup zur Bearbeitung von Kundenanfragen. Flexibles Arbeiten ermöglicht ein angenehmes Gleichgewicht zwischen Beruf und Studium.
About the role
- Sales Admin Specialist supporting commercial operations and ensuring accurate execution of sales conditions at Bridgestone, managing customer claims and collaborating with finance teams.
Responsibilities
- Support commercial operations by ensuring accurate and timely execution of sales conditions, including discounts, rebates, and customer claims for East Region.
- Maintain data integrity in SAP and related systems, enabling smooth sales processes and compliance with internal and external standards.
- Collaborate closely with pricing, finance, and master data teams, and represent the unit during audits.
- Administering standard and tactical discounts, including pre-order schemes and special price conditions in SAP.
- Maintaining rebate agreements and condition contracts, ensuring correct setup of rebate reasons and thresholds.
- Monitoring accruals and ensuring proper reporting and reconciliation.
- Collaborating with pricing and finance teams to validate rebate logic and ensure alignment with G/L accounting.
- Supporting automation initiatives and participating in testing of rebate settlement flows and memory optimization.
- Maintaining documentation for audit and compliance purposes.
- Managing customer claims across categories such as price discrepancies, sales segmentation issues, VAT errors, and service failures.
- Coordinating with other teams to validate claims and issue credit/debit notes in a timely manner.
- Ensuring accurate input and maintenance of customer master data in collaboration with the Master Data team.
- Supporting monthly closures and reporting activities and driving continuous improvement initiatives in sales administration processes.
Requirements
- University degree in business, economics, or related field
- 2–4 years of experience in sales administration or customer service
- Proficiency in SAP and rebate management tools such as Pricefx and xSuite
- Strong analytical and organizational skills
- Experience with claims workflows and credit note issuance (preferred)
- Familiarity with EMEA regional pricing and compliance standards (preferred)
- Ability to work in a matrix environment and manage cross-functional coordination (preferred)
- Polish C1
- English C1
Benefits
- A supportive and engaging onboarding experience to ensure a smooth transition into our team.
- The opportunity to develop and grow, through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Agility and work/life effectiveness and your long-term well-being.
- A diverse and inclusive team.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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