Sales Admin Specialist supporting commercial operations and ensuring accurate execution of sales conditions at Bridgestone, managing customer claims and collaborating with finance teams.
Responsibilities
Support commercial operations by ensuring accurate and timely execution of sales conditions, including discounts, rebates, and customer claims for East Region.
Maintain data integrity in SAP and related systems, enabling smooth sales processes and compliance with internal and external standards.
Collaborate closely with pricing, finance, and master data teams, and represent the unit during audits.
Administering standard and tactical discounts, including pre-order schemes and special price conditions in SAP.
Maintaining rebate agreements and condition contracts, ensuring correct setup of rebate reasons and thresholds.
Monitoring accruals and ensuring proper reporting and reconciliation.
Collaborating with pricing and finance teams to validate rebate logic and ensure alignment with G/L accounting.
Supporting automation initiatives and participating in testing of rebate settlement flows and memory optimization.
Maintaining documentation for audit and compliance purposes.
Managing customer claims across categories such as price discrepancies, sales segmentation issues, VAT errors, and service failures.
Coordinating with other teams to validate claims and issue credit/debit notes in a timely manner.
Ensuring accurate input and maintenance of customer master data in collaboration with the Master Data team.
Supporting monthly closures and reporting activities and driving continuous improvement initiatives in sales administration processes.
Requirements
University degree in business, economics, or related field
2–4 years of experience in sales administration or customer service
Proficiency in SAP and rebate management tools such as Pricefx and xSuite
Strong analytical and organizational skills
Experience with claims workflows and credit note issuance (preferred)
Familiarity with EMEA regional pricing and compliance standards (preferred)
Ability to work in a matrix environment and manage cross-functional coordination (preferred)
Polish C1
English C1
Benefits
A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
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