Client Support Manager managing a team of 3 - 15 agents. Overseeing agents, leading KPIs, coaching, and participating in hiring processes.
About the role
- Responsable National Flottes pour Bridgestone gérant l’activité grands comptes et la stratégie commerciale. Supervisant les relations avec les clients et le développement des grands comptes.
Responsibilities
- Implement the commercial strategy for key accounts
- Lead key account activities and manage commercial agreements
- Ensure the development and retention of key accounts
- Oversee relationships with national key account clients
- Ensure client reference standards are correctly applied by all agencies
Requirements
- More than 10 years' experience in retail or industrial companies
- Mastery of forfaitisation (fixed-price contracting) and its analytical, legal, and financial aspects
- Leadership, with experience in direct and cross-functional management
- Autonomy and the ability to make decisions
Benefits
- Base salary + variable bonus
- Meal vouchers
- RTT (additional compensatory time off)
- Supplementary health insurance (mutuelle)
- Works council (CSE) benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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