Purchasing and sales employee managing procurement and logistics for a dynamic IT company. Ensuring efficient supply chain management and optimal customer service in the healthcare sector.
About the role
- Service Delivery Manager at BCD M&E responsible for client relationships and end-to-end venue sourcing. Focusing on operational ownership and mentoring within a dynamic team environment.
Responsibilities
- Take operational ownership of key client relationships
- Provide an end-to-end venue sourcing service
- Mentor and support other team members
- Proactively support on client review meetings
- Work with the BCD Meeting & Events finance team to ensure all invoicing and financial matters are managed efficiently
- Continually develop excellent venue destination knowledge through building positive relationships with key supplier contracts
Requirements
- Proven UK and International Venue and Destination knowledge
- Excellent communication skills along with a calm, positive and collaborative approach
- Proven negotiating and contracting experience with external suppliers
- Comfortable dealing with people at all levels both face to face and by telephone / email
- Significant experience of working within a customer facing support environment
- MS Office skills including Excel, you will also have experience of entering and extracting data from databases
- Flexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure with an ability and willingness, along with the ability to adapt to change
- Fluent in German
Benefits
- Life Assurance x2 your annual salary
- 25 days holiday plus bank holidays
- Birthday day off
- Holiday Purchase Scheme - allowing up to 5 additional holiday days
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Private Healthcare
- Pension Scheme
- Company Sick pay
- Lifestyle Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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