Hybrid Senior Group Operations Manager

Posted 16 hours ago

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About the role

  • Operations Manager leading multiple major operations segments at Bank of America. Analyzing complex problems and improving process performance for internal operations.

Responsibilities

  • Leads multiple major operations segment for a site, region, or product line within the bank's internal operations
  • Identifies, analyzes, and resolves complex problems
  • Ensures compliance with policies
  • Implements opportunities to improve process performance and operating efficiency
  • Coordinates activities and processes across operations segments
  • Oversees forecasting and staffing levels and capacities
  • Provides effective coaching, and shares constructive feedback to drive Operational Excellence
  • Aligns bank priorities and strategies to employee metrics and goals

Requirements

  • 7+ years in financial services
  • Experience creating management & executive level presentation material
  • Experience identifying opportunities at a functional level and implementing solutions to address
  • Experience presenting and influencing stakeholders
  • Experience conducting data analysis/root cause analysis
  • Experience with project management and change management process
  • 2+ Years of Consumer Vehicle Lending (CVL) experience (desired)
  • Medium to Advanced Microsoft Excel Proficiency (desired)
  • Advanced Microsoft Power Point Proficiency (desired)
  • Advanced Microsoft Visio Proficiency (desired)

Benefits

  • Industry-leading benefits
  • Access to paid time off
  • Resources and support for employees

Job title

Senior Group Operations Manager

Job type

Experience level

Senior

Salary

$113,000 - $167,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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