Area Chief of Staff Veterinarian overseeing and leading associate veterinarians at Banfield. Responsible for ensuring quality veterinary care and performance in assigned hospitals.
About the role
- Area Chief of Staff Veterinarian at Banfield Pet Hospital leading associate veterinarians and ensuring quality veterinary care in assigned hospitals. Developing community and engagement among veterinary teams, while overseeing operational KPIs.
Responsibilities
- The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures.
- This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.)
- Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful.
- Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers.
- Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals.
- Provide veterinary services, with a percentage of time spent in clinical role depending on various factors, such as the number of hospitals and direct reports.
- Drive the coaching program for newly hired veterinarians to ensure an engaging experience that develops clinical, surgical, and dental skills based on individual veterinarian needs.
- Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent.
- Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers.
- Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews.
- Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention.
Requirements
- Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required.
- Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals.
- 3 years of experience in small animal medicine and surgery practice.
Benefits
- Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
- Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
- Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
- Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
- Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
- Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
- Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.
- Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
- Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
- Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
- Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
- Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
- Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
- Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
- Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
- Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
- Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
- Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
- Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
- Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Lead and manage associate veterinarians in hospitals to deliver quality care at Banfield Pet Hospital. Drive culture and operational effectiveness in veterinary services across locations.
Area Chief of Staff Veterinarian managing and developing veterinary teams at Banfield Pet Hospital. Ensuring quality care and driving operational success within assigned hospitals.
Area Chief of Staff Veterinarian leading and managing associate veterinarians to ensure quality veterinary care. Drive the culture and operations for Banfield Pet Hospital's healthcare delivery.
Chief of Staff supporting the CEO at Private AI, focusing on operational management and system building. Work in hybrid mode based in Toronto, collaborating with executive leadership.
Technical Advisor for security operations providing strategic advice to the VP - Security at Freeport. Responsible for developing and planning resources for overall security structure in Papua, Indonesia.
Key architect for Capital One's Technology and Product talent strategy. Partner with leadership to design annual and long - term workforce roadmaps.
Chief of Staff driving execution of business plans and cross - functional initiatives for motor insurance in Spain. Collaborating with multiple stakeholders to elevate analysis and decision - making.
Chief of Staff & Corporate Development Lead working with the CEO on critical operational priorities at Canary Technologies. Driving corporate development initiatives in a high - impact role.
Chief of Staff supporting CEO at Zanskar, a geothermal energy startup. Leading strategic operations to enhance organizational efficiency and achieve ambitious energy goals.