Administrative Assistant managing legal documents and processes for a consumer and banking law firm. Engaging in various administrative tasks and ensuring compliance with legal ethics.
About the role
- Private Banking Loan Administrative Assistant providing customer service and support for loan operations at BancFirst in Oklahoma City. Liaising with high-profile customers and managing loan documentation.
Responsibilities
- Liaison between other departments within the bank to provide excellent customer service
- Wire transfers/Funds transfers/Payments, stop payments, operations
- Typing loan memorandums, miscellaneous memos, letters, and internal emails
- Interface with high-profile bank customers in person and by phone
- Order vendor documents and work closely with title companies for closings
- Build and maintain files
- Provide quality customer service in person and on the phone
- Regular and consistent attendance is an essential function of the position
- Perform other job duties and special projects as assigned
Requirements
- Excellent customer service skills
- Knowledge of loan documentation and lending practices
- A cooperative team player with excellent interpersonal skills
- Able to manage multiple tasks
- Must possess the ability to work well with all kinds of people and enjoy heavy customer service tasks
- Knowledge of sales tools and presentation
- Knowledge of daily bank operations, including security issues
- Knowledge of federal, state, and bank policy, procedure and regulations
- Ability to communicate verbally and in writing
- Proficient in Horizon Systems, Systeme, and computer usage
- Proficiency with Microsoft Office and knowledge of, or the ability to quickly learn banking software applications
- Must be able to inter-act with other offices and departments for accurate resolutions to problems, errors, in addition to timely completion of job tasks
- Critical thinking skills
- Must work well under stress and deadlines
- Demonstrated good attendance and punctuality
Benefits
- Excellent benefits
- Learning environment that allows continuous skill improvement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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