Onsite Deposit Operations Associate

Posted 2 days ago

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About the role

  • Deposit Operations Associate in Stillwater, OK managing customer service calls and processing banking transactions. Cross-trained for various positions and handling account maintenance.

Responsibilities

  • Answer incoming customer service phone calls in a professional manner
  • Daily review and processing of unposted items and return items.
  • Review and track overdrawn and charged-off accounts.
  • Process incoming and outgoing domestic and international collection items.
  • Perform account maintenance.
  • Process Branch Deposit reports daily.
  • Cross-trained on various positions in the department.
  • Perform other job-related duties and special projects as assigned.

Requirements

  • Customer service oriented.
  • Proficient in Microsoft Office
  • Knowledge of banking software applications.
  • 2+ years of banking experience preferred.
  • Outstanding listening and communication skills.
  • Excellent organizational skills.
  • Analytical and detail-oriented.
  • Must demonstrate a business professional image.
  • Ability to manage multiple tasks under stress and deadlines.
  • Regular and consistent attendance and punctuality is essential.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities

Job title

Deposit Operations Associate

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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