Deposit Operations Associate in Stillwater, OK managing customer service calls and processing banking transactions. Cross-trained for various positions and handling account maintenance.
Responsibilities
Answer incoming customer service phone calls in a professional manner
Daily review and processing of unposted items and return items.
Review and track overdrawn and charged-off accounts.
Process incoming and outgoing domestic and international collection items.
Perform account maintenance.
Process Branch Deposit reports daily.
Cross-trained on various positions in the department.
Perform other job-related duties and special projects as assigned.
Requirements
Customer service oriented.
Proficient in Microsoft Office
Knowledge of banking software applications.
2+ years of banking experience preferred.
Outstanding listening and communication skills.
Excellent organizational skills.
Analytical and detail-oriented.
Must demonstrate a business professional image.
Ability to manage multiple tasks under stress and deadlines.
Regular and consistent attendance and punctuality is essential.
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