Strategic Account Manager driving sales and managing key accounts in Wisconsin and Illinois. Collaborating with teams to deliver customized solutions and exceed sales targets.
About the role
- Senior Account Manager at Back Market's B2B division overseeing seller onboarding and performance management. Developing strategic partnerships and optimizing seller performance within Europe.
Responsibilities
- Lead the program management to ensure convergence between Back Market Pro and Back Market B2C by setting the right action plan, execute it and track it.
- Identify and find the right sellers to meet Back Market B2B customer needs, both during tenders’ processes and traditional online market place model
- Be able to successfully pitch Back Market B2B offer, needs and challenges to the targeted merchants
- Manage and coordinate cross-functionally the onboarding of these interested sellers on Back Market Pro
- Once onboarded, be the primary point of contact for sellers to develop their business by maximizing stock visible on the platform and drive price optimization
- Manage a portfolio of key sellers, build a long-lasting relationship with them and support their daily needs.
- Own their Sales and Quality performance on Back Market Pro websites/perimeter in Europe, mainly in France, Belgium, UK (rest of Europe later)
- Feed and monitor your portfolio by providing a consultative, solution oriented sales, marketing and logistic approach
- Lead Business Review with your sellers to plan and manage strategic plans. Visit and audit their structures
- Lead cross-team projects to tailor solutions for our Sellers
- Be proficient leveraging data to track sellers performances and analyze trends and create projection
- Highly contribute to Back Market business growth by working cross functionally within Back Market B2B and other Account Manager from Back Market Core
- Collect sellers’ feed-back to influence and help elaborate Back Market B2B strategy organization with cross team (Product, Tech, Sales team’s)
Requirements
- 5-10 years of experience in marketplaces
- Fluent French and English speaker
- Previous experience in e-commerce or fast-growing startup is preferred
- Previous experience in B2B world is preferred
- Ability to manage multiple projects/operation topics at the same time, on different geographical perimeter if a must
- Proven customer portfolio management skills
- Proven project management experience with success in managing deadlines, customers, and schedules
- SQL and/or Tableau experience a plus, but readiness to learn on analytics skills is a must
- Confident in business and technical conversations and can break down complex concepts for anyone to understand
Benefits
- Hybrid policy requiring 3 days onsite per week
- Opportunity to work in a fast-paced international environment
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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