Responsable de Missions Audit clé dans l'audit légal et contractuel chez Exco Socodec. Supervisant les équipes et assurant la qualité des travaux, avec un portefeuille diversifié de clients.
About the role
- IT Service Manager at Babcock managing service delivery and customer relationships. Ensuring seamless service transition and compliance with operational standards.
Responsibilities
- Act as the vital link between our customers and Babcock IT, ensuring seamless delivery of existing services and supporting the transition of new solutions
- Manage customer relationships through regular executive communication and site meetings
- Support service transition activities, ensuring expectations are met and changes understood
- Collaborate with the Business Engagement Team to create proposals for bids and operational requirements
- Drive adoption of new services and ways of working, supporting business change initiatives
- Ensure compliance with sector-wide standards and manage exceptions through risk processes
Requirements
- Experience managing operational IT delivery teams or issues
- Strong understanding of IT and its relationship to business operations
- Ability to write and present reports for senior stakeholders
- Experience with IT budgets and/or commercial negotiations (beneficial)
- PRINCE2 or equivalent Project Management qualification (desirable)
- ITIL Foundation or Practitioner certification (desirable)
Benefits
- Generous holiday allowance
- Matched contribution pension scheme, with life assurance
- Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10-days special paid leave
- Holiday Trading – buy or sell up to one working week of annual leave
- ‘Be Kind Day’ – one paid day each year for volunteering
- Flexible working options
- A dynamic working environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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