Responsable d'équipe reprographie au sein de GESTFORM, spécialiste en gestion documentaire. Gestion d'équipe, pilotage de production et contact client dans un environnement dynamique.
About the role
- Team Leader managing a document processing team for a major aerospace client. Overseeing production activities, optimizing processes, and ensuring client satisfaction.
Responsibilities
- Manage a team of around ten operators specialized in document processing
- Drive production activity by leading, organizing, and supervising team tasks
- Implement indicators to measure performance and analyze any deviations
- Serve as the client point of contact and respond to client requests
- Participate in and lead team and client meetings
- Monitor activities using dashboards and regular reporting
- Supervise and coordinate electronic document management activities
- Ensure optimization of document processing workflows
- Guarantee that documents comply with applicable standards and regulations
- Develop and implement strategies to improve document management
- Provide ongoing training and skills development for the team
Requirements
- Bachelor's degree to Master's degree (Bac+2 to Bac+5) in administration, management, or production management (or equivalent)
- At least 2–3 years of experience in production team management
- Excellent command of the Microsoft Office suite
- Strong written communication skills
- Good level of English (written and spoken)
- Excellent verbal communication skills
- Proven ability in organization and project management
- Ability to work in a fast-paced environment and make quick decisions
- Problem-solving skills and ability to propose innovative solutions
- Familiarity with electronic document management (EDM) tools and technologies — not necessarily mandatory
Benefits
- RTT (additional time off)
- Company savings plan
- Profit-sharing / performance-related bonus
- Supplementary health insurance (mutuelle)
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