Community Manager responsible for managing social media channels and client interactions. Collaborating with internal teams to create engaging content and drive community growth.
About the role
- Community Content Manager responsible for content curation and community engagement in engineering platform. Leading community growth initiatives and managing Pro member experiences.
Responsibilities
- Own the member funnel from visitor → follower → signup → confirmed → verified → Pro.
- Design, launch, and optimize nurture campaigns that encourage user milestones (e.g., first project, contest streaks, daily visit streaks, first webinar, enriched profile).
- Define, track, and report on conversion metrics across each stage of the funnel.
- Develop the Hackster Pro program into a robust sub-community of elite members.
- Manage the Pro gig offering and payment process, ensuring reliability, fairness, and transparency.
- Owns daily community content curation, identifying high-quality community projects that meet the Media Lead's standards for content and technical excellence.
- Amplify projects effectively by creating internal briefs, promotional copy, and visual assets for social media.
- Be accountable for the overall experiences our members are having (NPS/CSAT).
- Gathers and synthesizes member and Pro feedback to inform the Media Lead and the Product team on critical UX improvements.
- Works with the Global Talent Scout to manage the execution and delivery of Pro Gig content, ensuring quality assurance and adherence to internal deadlines.
- Collaborates closely with the Product team on platform UX and bug reporting and provides the Media team with ready-to-use promotional leads from the community.
Requirements
- 2+ years of professional experience in roles requiring community management, content moderation, marketing execution, or technical support.
- Metrics-Aware: Possesses a basic understanding of growth metrics (e.g., conversion rates, daily active members) and the ability to use data to prioritize content and community efforts.
- Technical Literacy: Must have a strong interest in, or working knowledge of, the active players and technical platforms (IoT, AI, Robotics) in the embedded electronics industry.
- Execution Focus: Excellent organizational skills and attention to detail required to manage content pipelines, enforce guidelines, and handle multiple deadlines.
- Excellent written communication skills; experienced in creating clear, concise documentation and internal reports.
- Work Experience: Typically 3+ years with bachelor's or equivalent.
Benefits
- Generous Paid Time Off
- 401K and Pension Plan
- Paid Holidays
- Family Support (Paid Leave, Surrogacy, Adoption)
- Medical, Dental, Vision, and Life Insurance
- Long-term and Short-term Disability Insurance
- Health Savings Account / Flexible Spending Account
- Education Assistance
- Employee Development Resources
- Employee Wellness, Leadership Development and Mentorship Programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Startup Growth & Community Intern at baesh, focusing on social media, events, and community - building. Collaborate in a startup environment to gain hands - on marketing experience in Berlin.
Community Life Service Coordinator supporting residents and coordinating services at Historic South End Apartments in Boston. Collaborating with local organizations to build community resources and support residents' goals.
TRICARE Community Liaison facilitating relationships between TRICARE beneficiaries and healthcare providers. Supporting military healthcare program with comprehensive communication skills and strong customer support.
Case Manager developing treatment relationships with clients diagnosed with serious mental illness in Honolulu. Focus on community integration with support from a close - knit team of professionals.
SVP responsible for community engagement, enhancing subscriber value in Grocery and Foodservice sectors at GS1 Canada. Leading teams for standards adoption and strategic growth initiatives.
Community Banking Supervisor at ACNB Bank leading a dynamic banking team to achieve operational excellence and foster customer experiences. Ensuring compliance, driving sales, and mentoring staff in Hanover, PA.
Floating Community Banking Associate providing customer service at ACNB Bank in Adams & Franklin counties. Handling transactions and building customer relationships in a community - focused environment.
Senior Lecturer and Principal Specialty Supervisor leading clinical education in Critical Care at The University of Queensland. Driving innovation and mentoring professionals within the Northside Clinical Unit.
Community Manager overseeing operations of apartment community with TCB, a leading nonprofit developer. Responsible for budget management, team performance, and resident satisfaction.