Community Content Manager responsible for content curation and community engagement in engineering platform. Leading community growth initiatives and managing Pro member experiences.
Responsibilities
Own the member funnel from visitor → follower → signup → confirmed → verified → Pro.
Design, launch, and optimize nurture campaigns that encourage user milestones (e.g., first project, contest streaks, daily visit streaks, first webinar, enriched profile).
Define, track, and report on conversion metrics across each stage of the funnel.
Develop the Hackster Pro program into a robust sub-community of elite members.
Manage the Pro gig offering and payment process, ensuring reliability, fairness, and transparency.
Owns daily community content curation, identifying high-quality community projects that meet the Media Lead's standards for content and technical excellence.
Amplify projects effectively by creating internal briefs, promotional copy, and visual assets for social media.
Be accountable for the overall experiences our members are having (NPS/CSAT).
Gathers and synthesizes member and Pro feedback to inform the Media Lead and the Product team on critical UX improvements.
Works with the Global Talent Scout to manage the execution and delivery of Pro Gig content, ensuring quality assurance and adherence to internal deadlines.
Collaborates closely with the Product team on platform UX and bug reporting and provides the Media team with ready-to-use promotional leads from the community.
Requirements
2+ years of professional experience in roles requiring community management, content moderation, marketing execution, or technical support.
Metrics-Aware: Possesses a basic understanding of growth metrics (e.g., conversion rates, daily active members) and the ability to use data to prioritize content and community efforts.
Technical Literacy: Must have a strong interest in, or working knowledge of, the active players and technical platforms (IoT, AI, Robotics) in the embedded electronics industry.
Execution Focus: Excellent organizational skills and attention to detail required to manage content pipelines, enforce guidelines, and handle multiple deadlines.
Excellent written communication skills; experienced in creating clear, concise documentation and internal reports.
Work Experience: Typically 3+ years with bachelor's or equivalent.
Benefits
Generous Paid Time Off
401K and Pension Plan
Paid Holidays
Family Support (Paid Leave, Surrogacy, Adoption)
Medical, Dental, Vision, and Life Insurance
Long-term and Short-term Disability Insurance
Health Savings Account / Flexible Spending Account
Education Assistance
Employee Development Resources
Employee Wellness, Leadership Development and Mentorship Programs
CAP Clinician providing therapeutic services to adults with behavioral health needs in community settings. Conducting assessments and delivering interventions including CBT and DBT approaches.
Marketing Manager overseeing marketing operations and initiatives at Boost Home Healthcare. Collaborating with clinical staff to assure consistent messaging and negotiate optimal contracts for reimbursement.
Communications & Community Intern supporting marketing initiatives and community engagement for a venture platform in Sydney. Collaborating with founders, investors, and the startup ecosystem on various projects.
Architecture Intern at CPL gaining hands - on experience while collaborating on impactful community design projects. Eager students from architecture and related fields are welcome to apply.
Intern supporting marketing and community management for music startup SofaConcerts. Engaging with social media, content creation, and campaign development for the international community.
Intern managing community engagement for InfoComm's social media channels, fostering connection and interaction across platforms. Responsibilities include content posting, audience management, and relationship building.
Community Based Care Coordinator I managing care plans and services for developmentally disabled clients in Arkansas. Facilitating person - centered planning and health coordination for members.
Family Partner supporting youth and families in Project Permanence program. Collaborate with clinicians and liaisons to assist in treatment goal attainment.