Implementation Project Manager responsible for end-to-end client implementations of Avetta's Worker Management product. Leading project management efforts with strong communication and client relationship skills.
Responsibilities
Manage the end-to-end implementation of Worker Management (WM) for new clients
Lead and facilitate client kick-off meetings
Ensure client requirements documentation is accurate
Define, manage, and deliver project plans
Present and implement best-practice workflows
Actively engage in contractor onboarding activities
Serve as a subject matter expert (SME)
Continuously analyze and improve implementation processes
Provide structured product feedback to Product Management
Collaborate with Product teams
Conduct occasional onsite client visits
Requirements
Fluency in Portuguese and Spanish
Excellent communication skills
Strong customer service orientation
Highly organized
Strong leadership skills
Comfortable using technology
Strong attention to detail
Proven ability to hold stakeholders accountable
Strong organizational and time management skills
Ability to analyze and improve job processes
Ability to identify, engage, and manage necessary resources
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