Key Account Manager responsible for developing client relationships at a digital marketing agency. The role involves strategic management of client portfolios, pitches, and overall customer satisfaction.
Responsibilities
Strategische Betreuung und Weiterentwicklung eines festen Kundenportfolios
Proaktive Identifikation von Entwicklungspotenzialen
Eigenständige Verantwortung bei Pitches, Angebotsprozessen
Sicherstellung einer hohen Kundenzufriedenheit
Enge Zusammenarbeit mit internen Fachabteilungen
Erarbeitung und Präsentation von Reportings
Vertrags- und Konditionsverhandlungen
Beziehungsmanagement auf Entscheider-Ebene
Repräsentation der MAIxpose360 bei Events
Requirements
Mehrere Jahre Erfahrung im digitalen Umfeld (z. B. Online Marketing, Digital Sales, Beratung)
Rhetorisches Geschick und Kommunikationsstärke
Gespür für Business-Perspektiven und strategische Beratung
Auge für überzeugende Präsentationen und Design
Idealerweise Kenntnisse in CRM-Systemen (z. B. HubSpot)
Fließendes Deutsch (C2-Niveau), gutes Englisch von Vorteil
Selbstständige, verlässliche und zielorientierte Arbeitsweise
Lust auf direkten Kundenkontakt und Beziehungsmanagement
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