Change Manager at Aurora to lead business‑wide adoption of enterprise transformation programme. Collaborating with teams globally in a highly visible role.
Responsibilities
Develop and maintain a comprehensive change management strategy aligned to the programme’s roadmap, including adoption objectives, timelines, and success measures
Conduct organisation‑wide change impact assessments, identifying who is affected, how, and what support is required for successful transition
Work closely with workstream leads to ensure change considerations are embedded early in process and system design decisions
Work closely with external partners to ensure extent of change is clearly understood and expectations are aligned
Create and deliver clear, consistent, and engaging communication plans that articulate the purpose, progress, and value of the programme to all levels of the business
Produce high‑quality written and visual communication materials including announcements, FAQs, leadership briefings, and intranet content
Facilitate stakeholder workshops, drop‑in sessions, listening groups, and adoption check‑ins across global teams
Develop training needs analyses and coordinate the creation of learning materials, guides, and support documentation for new processes and systems
Work with subject matter experts to deliver role‑specific or team‑specific training where required
Track adoption metrics and feedback to help identify areas needing reinforcement or additional support
Represent the business impact of system and process changes at Change Advisory Boards (CAB) and other governance forums, advocating for appropriate sequencing, risk mitigation, and readiness
Ensure all technical and functional changes are accompanied by clear communication, training plans, and stakeholder alignment
Support the Programme Manager in preparing operational readiness documentation and transition‑to‑BAU plans
Partner with teams across regions to ensure they are prepared for upcoming changes and understand the value of new processes and systems
Identify resistance, risks, or barriers to adoption early and develop mitigation strategies
Collect feedback from impacted teams and incorporate learnings to continuously improve change approaches throughout the programme lifecycle
Requirements
Experience delivering business‑wide change management within technology enabled transformation programmes
Strong capability in developing structured change management artefacts such as impact assessments, communication plans, training strategies, and readiness checklists
Excellent communication skills with the ability to translate technical or complex concepts into clear, business‑friendly language
Confident working with senior stakeholders and facilitating cross‑functional engagement
Proven ability to work independently, manage multiple streams of work, and meet deadlines in a fast‑paced environment
High level of organisation, attention to detail, and ownership of deliverables
Positive, proactive, and adaptable mindset with a strong focus on people‑centred change
Experience of enterprise governance processes and change control frameworks
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