Associate Case Manager providing treatment to individuals with severe mental illness in Cincinnati's outpatient facility. Seeking candidates with degrees in psychology or social work.
About the role
- Change Manager at Aurora to lead business‑wide adoption of enterprise transformation programme. Collaborating with teams globally in a highly visible role.
Responsibilities
- Develop and maintain a comprehensive change management strategy aligned to the programme’s roadmap, including adoption objectives, timelines, and success measures
- Conduct organisation‑wide change impact assessments, identifying who is affected, how, and what support is required for successful transition
- Work closely with workstream leads to ensure change considerations are embedded early in process and system design decisions
- Work closely with external partners to ensure extent of change is clearly understood and expectations are aligned
- Create and deliver clear, consistent, and engaging communication plans that articulate the purpose, progress, and value of the programme to all levels of the business
- Produce high‑quality written and visual communication materials including announcements, FAQs, leadership briefings, and intranet content
- Facilitate stakeholder workshops, drop‑in sessions, listening groups, and adoption check‑ins across global teams
- Develop training needs analyses and coordinate the creation of learning materials, guides, and support documentation for new processes and systems
- Work with subject matter experts to deliver role‑specific or team‑specific training where required
- Track adoption metrics and feedback to help identify areas needing reinforcement or additional support
- Represent the business impact of system and process changes at Change Advisory Boards (CAB) and other governance forums, advocating for appropriate sequencing, risk mitigation, and readiness
- Ensure all technical and functional changes are accompanied by clear communication, training plans, and stakeholder alignment
- Support the Programme Manager in preparing operational readiness documentation and transition‑to‑BAU plans
- Partner with teams across regions to ensure they are prepared for upcoming changes and understand the value of new processes and systems
- Identify resistance, risks, or barriers to adoption early and develop mitigation strategies
- Collect feedback from impacted teams and incorporate learnings to continuously improve change approaches throughout the programme lifecycle
Requirements
- Experience delivering business‑wide change management within technology enabled transformation programmes
- Strong capability in developing structured change management artefacts such as impact assessments, communication plans, training strategies, and readiness checklists
- Excellent communication skills with the ability to translate technical or complex concepts into clear, business‑friendly language
- Confident working with senior stakeholders and facilitating cross‑functional engagement
- Proven ability to work independently, manage multiple streams of work, and meet deadlines in a fast‑paced environment
- High level of organisation, attention to detail, and ownership of deliverables
- Positive, proactive, and adaptable mindset with a strong focus on people‑centred change
- Experience of enterprise governance processes and change control frameworks
- Formal change management qualifications (e.g., Prosci, APMG, ACMP) (Desirable)
- Experience managing change in organisations undergoing rapid growth or operating across multiple geographies (Desirable)
- Familiarity with CRM/ERP transformation programmes, particularly Salesforce and Dynamics 365 Finance & Operations (Desirable)
- Experience managing communications or engagement in a SaaS‑based technology environment (Desirable)
Benefits
- Private Medical Insurance
- Dental Insurance
- Parental Support
- Salary-Exchange Pension
- Employee Assistance Programme (EAP)
- Local Oxford Discounts
- Cycle-to-work Scheme
- Flu Jabs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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