Chief of Staff enhancing CEO effectiveness at SpruceID by managing priorities and context - switching. Engaging in strategic initiatives and operational improvements to support digital identity solutions.
About the role
- Chief of Staff at AT&T managing strategic business operations and cross-functional initiatives. Leading performance tracking and reporting within the Engineering Operations team.
Responsibilities
- Facilitate and coordinate the definition and prioritization of organizational strategic objectives and goals, leveraging an Objectives & Key Results (OKRs) model
- Plan and organize strategic sessions, including weekly/bi-weekly staff meetings, quarterly planning sessions, town-halls, and AMA sessions
- Build, monitor, and communicate the progress of cross-functional initiatives, including financial planning, budget management, staffing/labor plans, operational reviews, staff calls, and other critical Engineering Operations team activities
- Ensure that reporting and dashboards accurately reflect relevant data, clearly informing senior leadership about status and potential obstacles
- Actively engage in tasks to ensure the timely completion of deliverables and administrative responsibilities without requiring continual guidance
- Manage data analytics and track KPIs, OKRs, and other performance metrics to measure operations performance
- Conduct monthly and quarterly tracking and reporting of performance metrics and key accomplishments from various sources and analytics platforms for the Engineering Operations organization
Requirements
- Bachelor’s degree in Business Management, Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience
- 10+ years’ experience with complex technology initiatives involving data analysis, software engineering, and program management
- 10+ years of experience in large technology organizations working in agile methodology
- Experience managing large-scale cross-functional initiatives and programs
- Experience developing and executing performance management roadmaps
- Proficiency in using analytics platforms such as Advanced Excel, Tableau, and PowerBI to develop dashboards and reports
- Expertise with collaboration, publishing, and design tools to coordinate team activities and professional communications, including MS Teams, SharePoint, PowerPoint, Word, Wikis, Adobe Photoshop, video/audio editing, and social media
- Ability to convey information clearly and work effectively across internal and external teams
- Customer-focused mindset with skills in managing expectations, providing proactive status updates, and producing high-quality work products
- Strong analytical and problem-solving abilities
- Excellent communication (oral, written, presentation), interpersonal, and consultative skills
- Ability to work independently with good judgment
- Self-driven with a genuine desire to learn new skills.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
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