Chief of Staff enhancing CEO effectiveness at SpruceID by managing priorities and context - switching. Engaging in strategic initiatives and operational improvements to support digital identity solutions.
About the role
- Chief of Staff supporting the CMO to drive performance and accountability in global marketing. Leading operational excellence and facilitating strategic initiatives across the organization.
Responsibilities
- Act as a trusted advisor to the CMO by enabling the translation of GMO’s Vision into clear, actionable plans.
- Drive alignment and accountability across the global marketing leadership team to ensure focus on the highest-impact initiatives.
- Partner with the Strategy, Planning & Operations team to optimize marketing’s annual planning process, ensuring tight linkage to business priorities.
- Support the coordination, development, and tracking of OKRs for the CMO and the global marketing organization.
- Support quarterly OKR reviews, ensuring transparency of progress, risks, and dependencies.
- Provide insights and recommendations based on performance data to support informed decision-making.
- Together with the VP of Strategy, Operations & Planning and working in conjunction with HR, support the operating rhythm of the CMO’s office, including leadership team meetings, offsites, and key strategic forums.
- Support clarity of priorities and outcomes for internal and external communications on behalf of the CMO.
- Coordinate briefing materials, agendas, and follow-ups to ensure leadership engagement is efficient and outcomes-driven.
- Partner with senior leaders across marketing, sales, product, finance, HR and other business functions to ensure strategic alignment and operational coordination when needed.
- Together with the VP of Strategy, Operations & Planning, serve as the connective tissue between the CMO, their direct reports, and the broader organization, ensuring consistency of priorities and streamlined decision-making.
- Anticipate organizational needs and proactively remove barriers to execution.
- Manage and execute special projects that require high-level coordination, discretion, and speed.
- Support the CMO in preparing for external engagements, executive reviews, board-level interactions, and key industry events partnering with CoEs as needed (e.g., Communications team).
Requirements
- 10+ years of relevant experience in strategy, operations, consulting, or a senior program management role within a complex global organization.
- Proven track record of driving operational excellence, strategic alignment, and measurable business outcomes.
- Strong understanding of marketing organizations, functions, and performance levers.
- Exceptional communication, facilitation, and stakeholder management skills.
- Highly organized, with the ability to manage multiple priorities, anticipate challenges, and drive resolution.
- Strong analytical and problem-solving skills; comfortable interpreting data to drive insights and actions.
- Demonstrated ability to influence without direct authority and to build trusted relationships across senior stakeholders.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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