Product Ops Lead for Trustpair's Product team operating in B2B SaaS. Driving operational effectiveness with a focus on AI - enabled improvements in a freelance role.
About the role
- Senior Associate for Product Operations managing project coordination and reporting for a healthcare software provider. Leading cross-functional initiatives to enhance operational efficiency in product development.
Responsibilities
- Support project management of the Long Range Plan: coordinate review cycles, align milestones, and ensure stakeholder readiness
- Play a major role in crafting annual divisional goals, partnering with leaders across R&D, Operations, Product, and other divisions to ensure alignment and clarity
- Prepare materials and coordinate inputs for monthly Operating Reviews and quarterly deep-dive sessions with the CPO, CTO, and their leadership teams
- Drive predictability by maintaining calendars, checklists, templates, and timelines for all planning and reporting cycles
- Serve as a central coordinator across Product, R&D, Operations, and adjacent teams to keep multi-stakeholder initiatives on track
Requirements
- 5+ years in consulting, business operations, project/program management, or similar analytical roles
- Experience coordinating cross-functional work and engaging senior stakeholders
- Proficiency with PowerPoint and Excel; familiarity with Power BI, Jira, and Confluence
- Strong written communication skills with the ability to create executive-level presentations
- Proven stakeholder management skills with executive presence and the ability to influence without authority
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
- Employee resource groups
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