Trainee in Infosec GRC at SEK developing security policies and handling risk assessments. Focusing on ISO standards and technical compliance across projects.
About the role
- Quality & Compliance Intern supporting service operational excellence at ATC, a specialist in data centre logistics. Enhancing service quality and operational reporting within a hybrid work environment.
Responsibilities
- Create and promote a culture of staff well-being with a positive, inclusive company culture.
- Develop a culture of accountability, customer awareness, and collaboration in the team.
- Set SMART objectives and Goals to achieve performance-based targets.
- Conduct regular and documented face-to-face meetings with your manager.
- Continuously review and suggest process improvements to support Technical Services, Service Operations teams, effective communications, and improved efficiency.
- Continually monitor Vendor performance for White Glove Operations and implement improvement mechanisms.
- Support the CAPA process, carry out comprehensive investigations, and implement corrective actions in line with ATC’s quality management system incorporating Kaizen projects & Non-conformance reports to a close.
- Engage with all teams to support the process of continuous improvement in all activities by delivering the Kaizen Corner methodology.
- Weekly Scorecard data analyse and posted to company shared space.
- Actively engage in new projects identified as a key business need.
- Maintain vendor rating metrics and knowledge bank of vendor resources.
- Establish and update SOPs, providing training on SOPs to vendors as required.
- Proactively work with partners and transportation vendors to respond to changing customer requirements and ensure schedules and requirements are met and accurately reported.
Requirements
- Ability to be flexible in respect of work standards and demands.
- Capable of working under pressure at times and to strict deadlines.
- Ability to complete tasks.
- Resilient and able to deal with changing priorities.
- Insisting on the highest standards and ability to challenge improvements in successful teams.
- Analytical skills and structure reporting ability.
- Proven project management skills.
- Culture of continuous improvement.
- Excellent interpersonal skills and the ability to work at all levels, inside and outside operations.
- Very strong communication skills to deal regularly with staff at all levels of the organisation and in all functions, when working closely with non-operations staff.
- Proven capability to implement operational improvements to enhance service and productivity.
- Proven ability to organise self and others to achieve objectives.
- Experience in supporting and developing staff/teams to deliver superior results and a team development mentality.
- Excellent written and verbal communication skills.
- Computer skills; with experience and knowledge of ERP software, Excel, Word, and to a lesser extent, PowerPoint.
- Experience of MS SharePoint in a corporate environment would be an advantage.
Benefits
- Hybrid work pattern
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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