About the role

Manager leading the Tools Platform team responsible for R&D, DevOps and QA tools at HID Global. Collaborating closely to ensure alignment with business goals in Chennai.

Responsibilities

Lead and manage the Tools Platform team to deliver automation and integration solutions.
Oversee administration, integration, and optimization of R&D, DevOps and SDLC tools (Jenkins, SonarQube, Nexus, Bitbucket, JIRA, Confluence, New Relic, Postman etc).
Own end-to-end lifecycle of R&D tools (selection, onboarding, upgrades, decommissioning).
Own the roadmap for tools and automation initiatives, prioritizing upgrades, migrations, and new deployments.
Define clear goals, allocate responsibilities, and track progress against roadmap milestones.
Drive the evaluation, implementation, and optimization of tools such as Jenkins, SonarQube, Nexus, Bitbucket, Jira, Confluence, New Relic, AWS, and infrastructure automation (Python/Bash scripting, Terraform, Ansible).
Collaborate with Development, Security, DevOps, and QA teams/leaders to define requirements, set priorities, and ensure alignment with organizational goals.
Manage vendor relationships and contracts for tools and platforms.
Ensure security, compliance, and best practices across all managed tools and platforms.
Monitor platform performance, work with the team in troubleshoot issues, and implement improvements.
Foster a culture of continuous improvement and innovation within the team.
Ensure that the team is delivering the goals and objectives.
Provide mentorship, guidance, and performance management for team members.

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (Master’s degree preferred).
12+ years in IT / Engineering platforms with 5+ years in leadership and experience in DevOps, automation, or platform management roles.
Proven hands-on experience with multiple tools and automation platforms, including Jenkins, SonarQube, Nexus, Bitbucket, Jira, Confluence, New Relic, AWS, and infrastructure automation (Python/Bash scripting, Terraform, Ansible).
Exposure to various AI tools and using them to perform the job efficiently.
Strong background in stakeholder management, with demonstrated ability to communicate and collaborate with Product, Security, DevOps, and QA leaders.
Experience managing teams, setting performance goals and managing the end-end delivery of the team.
Handson in owning roadmaps, and handling vendor relationships.
Track record of successfully leading upgrades, migrations, and new tool implementations.
Excellent problem-solving, analytical, and organizational skills.
Strong verbal and written communication skills.
Customer Expectations Team player with the appropriate aptitude and underlying intellect.
Positive attitude and open to share and collaborate in a distributed team setting.
Good communication skills.

Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise.
Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.