Health Plan Care Manager for Medicare Advantage plan in West Virginia. Overseeing care coordination and assessments for ISNP members as a licensed RN or LSW.
Responsibilities
Oversee and coordinate the care of assigned ISNP members, ensuring they receive timely and appropriate care as dictated by the SNP Model of Care.
Perform initial, annual, transition of care (TOC) and change in condition health risk assessments (HRA) for ISNP care managed caseload.
Formulate and implement a member centric holistic care plan that addresses identified needs by assessing the member/representative/family needs, issues, resources and care goals; determining and educating on the choices available to the individual member.
Collaborate with the interdisciplinary team (ICT) which may include Medical Director, PCP, nurse practitioners/physician assistants, pharmacy, dietary, social workers, other clinical and non-clinical disciplines, facility staff, member representatives and family to establish, revise and continuously evaluate the member centric care plan.
Requirements
Licensed master’s in social work or licensed Registered Nurse (RN) with a minimum of a bachelor’s degree
Clinicians must be clinically licensed in the State they are managing members or have compact licensure
Certified Case Management (CCM) certification or willing to obtain within 1 year of hire (company sponsored)
Active drivers license as this is NOT a remote role and must have reliable transportation to enable face to face visit to members in facilities
Minimum of 3-5 years in Case/Care Management preferred and/or 5+ years of direct patient care
Knowledge of value-based care, fee for service and Medicare Advantage/Dual (Medicare/Medicaid), NCQA, HEDIS and basic Utilization Management functions
Expertise in care coordination for geriatric and high-risk populations
Ability and experience utilizing a variety of applications and databases to fulfill care management requirements, and documentation. Documentation integrity is taken quite seriously and will be audited on a frequent basis.
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