Senior Consultant Banking contributing to strategic transformation projects in the banking sector. Collaborating with clients to optimize business processes and digital transformation initiatives.
About the role
- Patient Experience Consultant at UW Health focusing on enhancing patient experience and building partnerships. Engaging in process improvement and utilizing data for informed decision-making across the healthcare system.
Responsibilities
- Foster a culture of improvement, efficiency, and innovative thinking as you engage partners in delivering remarkable patient experience.
- Build trusting partnerships across the system as you educate, and coach patient experience best practices.
- Establish trust in leading and participating in cross functional improvement work across the system.
- Utilize patient experience data to help inform improvement work.
Requirements
- Bachelor's Degree in business administration, health care, or related field Required
- Master's Degree in Business Administration, Health Care Administration, Nursing, Industrial Engineering, or other health related field Preferred
- 2 years of healthcare experience with at least one (1) year of patient experience focus Required
- 1 year of experience performing process improvement/coaching, patient/customer relations, or management experience Required
- 5 years of patient experience focused work a large health care environment Preferred
- 2 years of experience working with volunteer programming Preferred
Benefits
- An excellent benefits package, including health and dental insurance
- Paid time off
- Retirement plans
- Two-week paid parental leave and adoption assistance
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
- Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
- Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement
- The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions
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