Marketplace Manager driving successful transactions across a residential real estate platform. Responsible for managing key agent accounts and nurturing seller relationships in a hybrid work environment.
Responsibilities
Build and maintain strong relationships with key agent accounts and sellers
Act as the primary point of contact for client needs, queries, and ongoing support
Deliver a high level of customer service to drive satisfaction and retention
Strategically manage the offer process to improve closure rates on accepted offers
Engage with sellers and buyers to address concerns and overcome objections
Use strong negotiation skills to optimise outcomes for all parties involved
Manage a pipeline of key accounts and active deals
Prioritise tasks effectively to maximise efficiency and results
Track KPIs related to offer closures, customer satisfaction, and revenue
Stay informed on market trends, competitor activity, and regulatory changes
Provide feedback and insights to internal teams to improve product and service offering
Work closely with internal sales, marketing, and product teams
Share customer feedback to inform product development and operational improvements
Requirements
Relevant qualification or degree in Real Estate or related field
2–5 years’ experience in real estate sales or property-related roles
Proven track record in negotiating and closing property deals
Strong understanding of residential real estate market dynamics
Excellent communication, relationship-building, and negotiation skills
Proactive, results-driven, and comfortable working independently
Strong organisational and pipeline management skills
Proficient in CRM systems and digital tools
Adaptable and comfortable in a fast-paced, startup environment
Benefits
Be part of a high-growth PropTech business shaping the future of residential real estate
Work in a flexible, hybrid environment
Strong performance-based bonus structure
Real opportunity for career progression and long-term growth
High-impact role where your contribution directly affects business success
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