Lead Customer Operations for a rapidly growing B2B SaaS company aiming to enhance customer experience through AI - based solutions. Ensure strategic alignment and operational excellence while building a high - performing team in a hybrid setting.
US
Hybrid Operations Administrator
Posted last month
About the role
- Operations Administrator managing grants and fiscal operations at the Center for Transportation Research, University of Tennessee. Responsible for fiscal management, grants administration, and leadership support.
Responsibilities
- Manage the fiscal operation, grants and contracts processes
- Serve as the online grants' management system administrator
- Part of the THSO management team providing leadership to support staff
- Prepare and maintain annual THSO budget
- Serve as the THSO liaison to the Department of Safety and Homeland Security, Finance, and Legal departments
- Ensure compliance with federal and state rules and regulations
- Review and approve fiscal documentation submitted by sub-grantees
- Provide technical support and training for THSO grantees and staff
- Assist sub-grantee project directors with grant performance and compliance
Requirements
- Bachelor’s degree with 2-3 years’ experience
- Must have demonstrated leadership and supervision skills.
- Must have excellent communication and organizational skills.
- Must have the ability to effectively work with diversified groups of highway safety advocates and agencies.
- Must have demonstrated ability to give lectures, training, and/or presentations.
- Must have the ability to manage fiscal and budget tracking.
- Ability to multi-task and work with minimal supervision.
- Ability to prioritize and balance a heavy workload based on project needs and deadlines.
- Eagerness and ability to learn new and complex issues.
- Ability to work autonomously as well as within a team environment.
- Use of concise, efficient, and effective interpersonal and communication skills - virtual, oral, and written.
- Advanced knowledge of Microsoft Office - Word, Excel, Access, PowerPoint, Outlook, etc.
Benefits
- UT market range: MR 13, ($80,000 - $105,000)
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