Hybrid Senior Business Analyst

at Arrow Global Group

• Job title: Senior Business Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Manchester, United Kingdom

About the role

• Senior Business Analyst shaping business analysis and change delivery for Arrow Global. Collaborating with stakeholders and leading analysis for complex initiatives in financial services.

Responsibilities

• Leading detailed business and systems analysis for change initiatives, including current state assessment, process and data mapping, requirements elicitation and solution design.
• Where required, acting as Delivery Lead for assigned projects and workstreams, owning end-to-end delivery from discovery and business case development through to implementation and benefits realisation.
• Translating business objectives into clear, prioritised and testable requirements (functional and non-functional), including user stories, use cases and acceptance criteria.
• Producing high-quality documentation such as business requirements, functional specifications, interface specifications, data dictionaries and configuration workbooks.
• Working closely with architects, engineers and vendors to understand system capabilities, constraints and integration patterns, and to shape solution options that balance speed, quality and risk.
• Supporting the definition of delivery plans, resource needs, budgets and key milestones, and maintaining RAID logs to ensure effective management of risks, issues, assumptions and dependencies.
• Facilitating workshops, interviews and walkthroughs with stakeholders to clarify requirements, validate solutions and secure decisions through appropriate governance forums.
• Analysing system data flows, interfaces and APIs to ensure robust end-to-end design and to identify impacts on upstream and downstream processes and systems.
• Supporting system configuration, prototyping and solution walkthroughs, providing clear guidance and clarification to development and testing teams.
• Ensuring robust testing and quality assurance activities are planned and executed, including supporting test strategy, test case design, defect triage and user acceptance testing.
• Driving effective change management and business readiness activities, including stakeholder engagement, training content input and implementation planning to support a smooth transition into business-as-usual.
• Identifying and implementing opportunities to improve analysis and delivery methodologies, standards, templates and tooling, promoting a culture of continuous improvement.

Requirements

• Proven experience as a Senior Business Analyst in financial services, private credit, real estate, or a similarly regulated, complex environment.
• Demonstrable experience performing Delivery Lead and/or Project Management duties on technology-enabled and/or operational change initiatives, with accountability for end-to-end delivery.
• Strong systems analysis background, with experience of working closely with architects and engineers on system design, configuration, integration and data-related change.
• Excellent business analysis skills, including process modelling, requirements elicitation techniques, user stories/use cases, data analysis and solution design.
• Experience of analysing and documenting systems interfaces, APIs, data models and data flows across multiple applications and platforms.
• Strong planning, organisation and problem-solving skills, with the ability to manage multiple priorities, risks and dependencies in a fast-paced environment.
• Excellent stakeholder management skills, with the ability to influence and challenge constructively at all levels, including senior leadership and external partners.
• Clear and concise communication skills, both written and verbal, with the ability to present complex business and technical information in a simple and compelling way.
• Experience working in both Agile and more traditional delivery environments, with the ability to tailor approach to context, governance and regulatory requirements.
• Strong understanding of change management and business readiness principles and practices.
• High level of integrity, sound judgement and a strong focus on risk, control and regulatory compliance.
• Proficiency in common change and collaboration tools (e.g. JIRA, Confluence, MS Project, Visio or equivalents). Relevant professional qualifications (e.g. BCS/ISEB Business Analysis, Agile, or similar) are desirable but not essential.