Senior IT Business Analyst optimizing online sales in the insurance sector. Collaborating across business units to define IT solutions and improve customer experience.
About the role
- Business Analyst at Gainwell utilizing technology to enhance health outcomes. Analyzing processes and collaborating with various stakeholders in a hybrid role.
Responsibilities
- Analyze, plan, design, document and make recommendations to improve business processes to support client’s technological aspirations
- Be a supportive bridge between clients, project managers and technical personnel to define, track and communicate business requirements and their expected impact by building basic conceptual data and process models
- Create, execute or analyze basic test scenarios to verify that client requirements are built into system design
- Help verify that all requirements have been met by approving and validating test results
- Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work
Requirements
- 4 or more years of experience in a relevant Business Analyst position
- 2 or more years of Medicaid and Medicare experience preferred
- Familiar with reporting preferably Amazon Connect and/or eGain
- Knowledge of computer programming concepts such as configuration, development and batch processing
- Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools such as Application Lifecycle Management (ALM) tools
- Strong client communication skills translating client needs to actionable objectives
- Strong analytical and business process re-engineering skills
- Strong executive presence and communication skills to deliver messages to business leaders, clients and technical personnel
- A leader who motivates others to action and communicates key technical ideas in a digestible way
Benefits
- generous, flexible vacation policy
- educational assistance
- comprehensive health benefits
- 401(k) employer match
- leadership and technical development academies
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