About the role

  • Manager overseeing retail boutique operations in Clermont-Ferrand for Aroma-Zone, a leader in natural beauty and wellness. Leading a team, ensuring customer satisfaction and optimizing retail processes.

Responsibilities

  • Oversee and manage all boutique operations
  • Lead and manage the sales, cashier, inventory and workshop teams
  • Ensure high-quality customer reception, services and advice
  • Prepare activity reports and perform business analyses
  • Optimize staff schedules while adhering to allocated budgets
  • Train staff on best practices
  • Monitor stock replenishment with the goal of zero stock-outs
  • Oversee cash management and ensure bank deposit compliance
  • Ensure smooth organization and execution of opening and closing procedures

Requirements

  • Education in business or commercial studies
  • 3 to 5 years of team management experience in retail
  • Knowledge of cosmetic and/or organic products is a plus
  • Strong understanding of retail operations: customer advising, reporting, KPIs, and inventory management
  • Proficiency with office software (Microsoft Office) and POS systems (Cegid preferred)
  • Good command of English

Benefits

  • Profit-sharing
  • RTT (additional paid time off)
  • Complementary health insurance (mutuelle)
  • 50% reimbursement of public transport costs
  • Meal vouchers (tickets-restaurant)

Job title

Store Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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