Payroll Manager overseeing end-to-end payroll processing and compliance for a diverse client base. Delivering client service and supporting payroll operations with a focus on best practices.
Responsibilities
Manage end-to-end payroll processing and compliance for a diverse client base, including multi-state payroll, tax filings, and employee lifecycle events (onboarding, terminations, etc.).
Deliver exceptional client service on time and on budget, ensuring accuracy and timeliness.
Serve as a trusted advisor to client executives, regularly communicating on payroll issues, support needs, and project deliverables.
Maintain accurate records and historical payroll documentation; prepare audit-ready reports and correspondence as needed.
Support implementation of best practices for payroll operations and identify opportunities for process improvements and innovations.
Actively contribute to team knowledge, methodology, and performance coaching; may oversee and mentor junior team members.
Participate in client onboarding, scoping, pricing, and change order support in collaboration with engagement managers.
Track billable hours (target of 75%) and assist with billing preparation, including out-of-scope service documentation.
Attend relevant industry/networking events and stay up to date on changes in payroll legislation and trends.
Requirements
Bachelor’s degree in a payroll-related discipline, business, or equivalent experience required.
Minimum 5 years’ of experience managing all facets of payroll operations.
Proven ability to work independently and manage priorities and deadlines effectively.
Experience with payroll systems such as ADP, Paychex, Gusto, or similar platforms
Strong Microsoft Excel skills, including formulas, VLOOKUP, and pivot tables
Strong attention to detail and ability to perform accurate arithmetic calculations
Ability to maintain accurate and organized electronic payroll records
Effective written and verbal communication skills with clients and vendors
Ability to work under pressure and meet deadlines with minimal supervision
Flexibility to work from home while collaborating in person half the time.
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