Negotiating and managing payroll and pension agreements for corporate clients at Bancolombia. Ensuring client satisfaction through effective communication and service delivery.
About the role
- Payroll Manager overseeing end-to-end payroll processing and compliance for a diverse client base. Delivering client service and supporting payroll operations with a focus on best practices.
Responsibilities
- Manage end-to-end payroll processing and compliance for a diverse client base, including multi-state payroll, tax filings, and employee lifecycle events (onboarding, terminations, etc.).
- Deliver exceptional client service on time and on budget, ensuring accuracy and timeliness.
- Serve as a trusted advisor to client executives, regularly communicating on payroll issues, support needs, and project deliverables.
- Maintain accurate records and historical payroll documentation; prepare audit-ready reports and correspondence as needed.
- Support implementation of best practices for payroll operations and identify opportunities for process improvements and innovations.
- Actively contribute to team knowledge, methodology, and performance coaching; may oversee and mentor junior team members.
- Participate in client onboarding, scoping, pricing, and change order support in collaboration with engagement managers.
- Track billable hours (target of 75%) and assist with billing preparation, including out-of-scope service documentation.
- Attend relevant industry/networking events and stay up to date on changes in payroll legislation and trends.
Requirements
- Bachelor’s degree in a payroll-related discipline, business, or equivalent experience required.
- Minimum 5 years’ of experience managing all facets of payroll operations.
- Proven ability to work independently and manage priorities and deadlines effectively.
- Experience with payroll systems such as ADP, Paychex, Gusto, or similar platforms
- Strong Microsoft Excel skills, including formulas, VLOOKUP, and pivot tables
- Strong attention to detail and ability to perform accurate arithmetic calculations
- Ability to maintain accurate and organized electronic payroll records
- Effective written and verbal communication skills with clients and vendors
- Ability to work under pressure and meet deadlines with minimal supervision
- Flexibility to work from home while collaborating in person half the time.
Benefits
- Medical, dental, vision
- Generous PTO plan and paid sick time
- Flexible work arrangements
- 401K with Profit Sharing
- Wellness program
- Generous parental leave
- 11 paid holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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