About the role

  • Operations Analyst facilitating real estate transactions for investment management firm. Responsible for coordinating and resolving issues during investment life cycle with compliance and counterparties.

Responsibilities

  • Communicate with internal and external counterparties such as borrowers, banks, attorneys, and other vendors to answer questions and resolve any issues throughout the investment life cycle.
  • Research and determine operational needs for potential investments
  • Coordinate a smooth closing process so all investments are funded on schedule
  • Resolve any operational issues that arise during the investment process
  • Work with Real Estate investment team to research and source new investment opportunities
  • Monitor investment performance after closing and assist with any requests
  • Manage internal workflow progression and Pipeline status updates to ensure various internal teams are fully prepared ahead of scheduled closes.
  • Participate regularly in weekly closing meetings, funding pipeline calls, and deal-specific working sessions to ensure operational readiness across internal teams.
  • Address and resolve various internal and external queries related to funding, documentation, deal data, and operational workflows.
  • Support KYC/AML onboarding and refresh cycles across new borrowers, counterparties, and legal entities by collecting required documents, coordinating with internal Compliance, and ensuring timely submission.
  • Navigate and manage multiple internal proprietary systems (i.e. pipeline) critical to Arena’s deal execution and servicing processes.
  • Maintain organized deal folders across internal systems ensuring all closing documents, updated agreements, and funding materials are saved in the correct locations.
  • Gather all required internal approvals and submit finalized documents for execution through DocuSign.

Requirements

  • Bachelor’s degree ideally in a quantitative area (e.g., finance, economics, accounting, engineering)
  • Experience with financial products is preferred but not necessary
  • Excellent communication, time-management, and computer skills including use of Word and Excel
  • Strong attention to detail
  • Advanced math and calculation skills
  • The highest level of personal integrity and ethical standards.
  • A positive attitude, strong work ethic and a desire to work collaboratively across the organization.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Free Food & Snacks
  • Wellness Resources

Job title

Real Estate Operations Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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