Hybrid IT Operations Manager

Posted 1 hour ago

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About the role

  • IT Operations Manager at voize improving internal IT operations and enhancing user experience. Ensuring onboarding, access, and devices work seamlessly while driving automation and security measures.

Responsibilities

  • Own and scale IT operations, including onboarding/offboarding, device lifecycle, and access management
  • Drive automation and standardisation across IT processes to minimise manual work
  • Act as process owner for Joiner / Mover / Leaver (JML) workflows in close partnership with HR, Security and Compliance teams
  • Ensure reliable IT service delivery, handling incidents, escalations, and continuous improvement
  • Maintain clear documentation, runbooks, and operational metrics to support growth and audits

Requirements

  • Strong experience in IT Operations, Workplace IT, or Internal IT in a growing organisation
  • Hands-on knowledge of MDM, identity & access management, and SaaS tooling
  • Proven ability to automate processes and design scalable IT workflows
  • Pragmatic, ownership-driven mindset with a strong focus on user experience
  • Clear communicator who collaborates effectively with technical and non-technical stakeholders in English - German is a plus

Benefits

  • 30 vacation days plus your birthday off
  • Germany Transport Ticket
  • Urban Sports Club membership
  • Regular company off-sites
  • Access to learning platforms such as Blinkist and Audible
  • Flexible working hours
  • Good hybrid set-up
  • Stock options

Job title

IT Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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