About the role

Area Manager, Loss Prevention overseeing store safety and security audits at Applegreen. Partnering with travel plaza management to protect company assets across multi-state locations.

Responsibilities

This key role is responsible for performing store safety, security, and loss prevention audits;
Reviewing, analyzing, and responding to all loss prevention/operational deficiencies in order to protect the assets of the Company.
This position reports to the Sr. Director, Loss Prevention and will be responsible for sites primarily in PA, IN, and OH.
Utilizing exception-based reports to analyze financial reports and inventory systems data to ensure operational integrity.
Identifying exception trends, minimizing exposure, and identifying training, development and loss prevention opportunities.
Initiating, conducting, and managing internal investigations involving theft, fraud, substance abuse, etc.
Conducting interviews to bring resolution to a successful close.
Assisting the Loss Prevention department in developing and implementing strategies, programs and training to reduce exposure.
Executing periodic site visits to perform internal and external threat assessments, training, and investigations.
Establishing and nurturing a collaborative relationship with Operations and Human Resources to uphold company policies.
Acting as a liaison with all local law enforcement officials to ensure appropriate coordination of investigations and/or prosecutions.
Representing the company in court proceedings.

Bachelors degree in Criminal Justice, Business, Accounting, or a related field; or equivalent professional experience.
3-5 years of Loss Prevention or Operations experience within a multi-unit organization.
Strong investigative and interviewing skills; completion of professional interviewing/investigative training such as Wicklander-Zulawski, Reid, or SCAN required.
Wicklander-Zulawski Certification preferred.
Loss Prevention Certification (LPC) preferred.
Demonstrated ability to analyze financial reports and operational data to identify trends, diagnose issues, and resolve internal loss.
Experience conducting Loss Prevention and Operational Audits to assess compliance with organizational policies preferred.
Experience utilizing and, when necessary, installing CCTV and related investigative technologies is desirable.
High level of computer proficiency, including Excel, Outlook, and Word; experience with Power BI preferred.
Ability to interact professionally and effectively with employees, leadership, and the public.
Ability to read, understand, and apply policies, procedures, and written instructions; must be able to communicate clearly and comfortably with customers and internal partners.
Willingness and ability to travel up to 50% of the time.
Spanish language proficiency desirable.