Onsite Banking Consultant

Posted yesterday

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About the role

  • Banking Consultant at ANZ helping customers with everyday banking needs and promoting digital tools. Delivering friendly support while being part of a collaborative culture.

Responsibilities

  • Deliver friendly, hands-on support across everyday banking activities
  • Listen to what matters most to each customer and tailor your service to suit
  • Share your knowledge of our banking tools and digital services
  • Support a workplace where learning and collaboration are part of daily life
  • Be part of a culture that celebrates community, growth, and diversity
  • Welcome customers and help them with a range of banking needs
  • Have meaningful conversations to understand what matters to each customer
  • Introduce digital banking tools in a way that feels simple and empowering
  • Guide customers through opening accounts, updating details, or exploring new products
  • Keep our banking safe by following compliance practices
  • Celebrate wins with your team

Requirements

  • Exceptional customer focus - retail experience is an advantage
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
  • Ability to multi-task and highly adaptable to change and ambiguity
  • Willingness to work in a collaborative team environment
  • Sound understanding of compliance
  • Excellent communication and interpersonal skills.

Benefits

  • access to wellbeing services
  • discounts on selected products and services from ANZ
  • flexible working arrangements

Job title

Banking Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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