Onsite Banking Consultant

Posted 3 days ago

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About the role

  • Banking Consultant assisting customers with financial needs and providing excellent customer service at ANZ branches. Engaging with customers to ensure compliance and promote banking solutions in Mascot, NSW.

Responsibilities

  • Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
  • Actively participate in and support bank programs and initiatives
  • Take responsibility to ‘know your customer’ from a risk perspective
  • Ensure compliance with ANZ and branch policies and procedures

Requirements

  • Exceptional customer focus retail experience is an advantage
  • Experience in being a user and promoter of technology working knowledge in using different digital channels is an advantage
  • Lending experience or willingness to progress to lending is desired
  • Ability to multi-task and highly adaptable to change and ambiguity
  • Willingness to work in a collaborative team environment
  • Sound understanding of compliance
  • Excellent communication and interpersonal skills

Benefits

  • access to health and wellbeing services
  • discounts on selected products and services from ANZ
  • flexible working arrangements

Job title

Banking Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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