Transformational Solution Consultant engaging with clients at Adobe, delivering technical expertise for digital transformation solutions and leading consultative engagements across product portfolios.
About the role
- Banking Consultant role providing seamless banking experience and solutions to customers. Join ANZ in Mackay to enhance customer engagement and advocacy in retail banking.
Responsibilities
- Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions
- Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
- Actively participate in and support bank programs and initiatives
- Take responsibility to ‘know your customer’ from a risk perspective
- Ensure compliance with ANZ and branch policies and procedures
Requirements
- Exceptional customer focus - retail experience is an advantage
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
- Ability to multi-task and highly adaptable to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance
- Excellent communication and interpersonal skills
Benefits
- Build a rewarding career in an innovative, fast paced and collaborative environment
- Be part of a team vital to transforming ANZ for the future
- Use your passion and curiosity for people, and put them at the centre of everything you do
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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