Onsite Banking Consultant

Posted 5 hours ago

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About the role

  • Banking Consultant assisting customers with banking tasks and guiding them through financial decisions. Delivering hands-on support while building relationships in a diverse community.

Responsibilities

  • Deliver friendly, hands-on support across everyday banking activities
  • Listen to what matters most to each customer and tailor your service to suit
  • Share your knowledge of our banking tools and digital services
  • Support a workplace where learning and collaboration are part of daily life
  • Be part of a culture that celebrates community, growth, and diversity
  • Have meaningful conversations to understand what matters to each customer
  • Introduce digital banking tools in a way that feels simple and empowering
  • Guide customers through opening accounts, updating details, or exploring new products
  • Keep our banking safe by following compliance practices
  • Celebrate wins with your team

Requirements

  • Exceptional customer focus - retail experience is an advantage
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
  • Ability to multi-task and highly adaptable to change and ambiguity
  • Willingness to work in a collaborative team environment
  • Sound understanding of compliance
  • Excellent communication and interpersonal skills.

Benefits

  • access to wellbeing services and discounts on selected products and services from ANZ

Job title

Banking Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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