Director of Account Management at Mad Mobile leading customer success strategy and revenue growth in SaaS. Fostering executive relationships and optimizing customer satisfaction and retention metrics.
About the role
- Assistant Relationship Manager in Agribusiness at ANZ, managing customer portfolios and providing tailored banking solutions. Collaborating with a Relationship Manager to drive growth and enhance customer satisfaction.
Responsibilities
- Proactively developing and maintaining a detailed understanding of the customer’s business and financial needs
- Acting in the best interest of the customer and applying a customer-centric approach
- Providing appropriate solutions towards account maintenance and customer needs
- Maintaining a well-managed portfolio compliant with all relevant policies and procedures
- Maintaining control of workflows across all compliance and customer fulfilment process
- Collaborating with product partners and other stakeholders to fulfil customer needs
Requirements
- Prior experience in a commercial banking frontline roles and commercial lending
- Ability to help manage strong customer relationships by handling service queries and solving minor issues
- Attention to detail when reviewing agreements and contracts
- Ability to assess a customer's ability to fulfill their credit obligations
- Familiarity with risk management concepts, particularly in credit risk
- Familiarity with regulatory requirements such as KYC and AML
- Preference for Tertiary qualifications in Commerce, Business, Economics, Accounting, Ag Science/Economics
Benefits
- access to health and wellbeing services
- discounts on selected products and services from ANZ
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager developing individual account strategies for advertising customers at flaschenpost. Managing retail - media measures and collaborating with brands and agencies.
Account Manager responsible for managing customer relationships to exceed sales revenue at BlackHawk Industrial. Focusing on product knowledge and excellent customer service.
Account Manager for thriving businesses at OneDigital, assisting with Property & Casualty insurance management. Building client relationships, processing policies, and handling various insurance tasks.
Client Value Executive managing accounts in financial services at TransUnion. Ensuring client satisfaction, product implementation, and driving sales through client relationships.
Account Manager responsible for day - to - day client services and operations at Acrisure. Must have insurance license and 5 years of experience in the insurance industry.
Account Manager managing day - to - day service needs for external and internal customers at Acrisure. Leveraging expertise in client coordination and insurance processing to enhance customer experience.
Senior Account Manager managing complex construction accounts and client service delivery at Acrisure. Collaborating with producers and leading teams to ensure client satisfaction and retention.
Strategic Partnerships Manager leading Cafeyn Premium distribution partnerships across Europe. Focusing on B2B2C models in Telecom, Banking, Insurance, Pay TV, and Retail sectors.
Senior Key Account Manager developing customer strategies to drive sales and maintain partner relationships. Focused on achieving sales goals in the highly competitive FMCG industry.